Assistant General Manager

Mobile, AL, USA|Onsite

Job Overview

Compensation

Salary

Range $45,000.00 - $50,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Flexible pay options

Job Description

StudioRes, located in Mobile, AL, is a distinguished hospitality establishment operating under Hotel Management & Consulting, Inc. This company prides itself on fostering a culture centered on performance, respect, and opportunity within the hospitality sector. Known for its efficient team of dedicated hospitality professionals, StudioRes emphasizes a balanced work environment where hard work is valued without compromising personal life. The organization is committed to equal employment opportunities and merit-based advancement, ensuring that every team member has the chance to grow and excel professionally. Their mission is to deliver exceptional guest experiences while maintaining operational excellence across all hotel functions. The role of Assistant General Manager is critical within this setting, serving as a key leadership position that supports the General Manager and ensures all service standards not only meet but exceed expectations consistently.

The Assistant General Manager at StudioRes will be responsible for leading daily hotel operations in the absence of the General Manager and assisting in managing an enthusiastic team dedicated to outstanding service delivery. This role requires a dynamic individual with strong leadership skills, a passion for hospitality, and an ability to foster teamwork and professional growth among staff members. The Assistant General Manager will be instrumental in training and guiding team members, handling financial operations including payroll and labor tracking, enhancing guest relations by maintaining impeccable cleanliness and promptly addressing concerns, and managing housekeeping activities. Additionally, this position involves networking within the local community to promote the property, initiating in-house marketing strategies, managing vendor relationships, and overseeing emergency procedures to ensure the safety and security of guests and the property.

The position offers a competitive salary ranging from $45,000 to $50,000 annually, commensurate with experience, and includes flexible daily pay access options to accommodate employees' financial needs. Employees also benefit from a comprehensive package including medical, dental, and vision insurance, paid time off for full-time staff, an employee assistance program for personal and work-related support, and ample opportunities for career advancement within the company. As an Assistant General Manager at StudioRes, you will embrace a role that is as rewarding as it is challenging, where your leadership will directly impact the guest experience and operational success of the hotel.

Job Requirements

High school diploma or equivalent
Minimum of 1 years' experience in hotel leadership
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
Ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager
Attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in PMS
Complete weekly labor tracker
Manage payment due reports, postpaid outs and receipts
Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
Manage inventory
Check property email
Build relationships with vendors and guests
Foster teamwork
Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
Be flexible for covering employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures
Ensure the security needs of the property and guests are met
Perform other duties as assigned