Assistant General Manager

Drury Hotels is a highly respected hospitality company renowned for its commitment to exceptional guest experiences and quality service. Established with the vision to provide guests with remarkable stays across its nationwide portfolio, Drury Hotels has built a reputation as a leader in the hotel industry. With a focus on creating a welcoming and inclusive environment for employees and guests alike, Drury Hotels emphasizes the importance of a supportive workplace culture where every team member feels valued and empowered.

Drury Hotels operates a range of properties that offer a variety of amenities, ensuring guests enjoy both comfort and convenience during their travels. The company is dedicated not only to guest satisfaction but also to the professional growth of its employees, offering numerous opportunities for career advancement and development. With accolades including ranking among Newsweek's America’s Greatest Workplaces for 2025, Drury continues to set high standards in hospitality excellence.

The Back of House Assistant General Manager at Drury Hotels plays a crucial leadership role responsible for overseeing the housekeeping, laundry, and maintenance departments. This position is ideal for a cleaning professional who possesses a passion for excellence, attention to detail, and the ability to lead and inspire a diverse team. Located at the Milwaukee property, this role involves ensuring that guest rooms and public spaces consistently exceed cleanliness and presentation expectations, maintaining the hotel's functional integrity, and delivering exceptional guest service through expert departmental leadership.

This role requires a hands-on leader who will train, develop, and coach team members, ensuring they meet or exceed all quality assurance standards. The Back of House Assistant General Manager is also accountable for hitting key business metrics related to quality, service, profitability, and team performance. Drury Hotels offers flexible scheduling and various benefits to support a healthy work-life balance, including paid time off, hotel discounts, and opportunities for mentorship and career growth. This position also comes with eligibility for quarterly and semi-annual bonuses based on individual hotel and company performance, reinforcing Drury’s commitment to rewarding excellence and teamwork.

Joining Drury Hotels means becoming part of a company that prioritizes well-being, values contributions, and helps every team member find a place where they belong. The role promises a dynamic work environment where leadership skills are honed and recognized, and professional achievements are celebrated. If you are a hospitality leader with a drive for operational excellence and a passion for fostering a positive team culture, this opportunity offers a rewarding career path within a top hospitality brand.