Main Event Entertainment logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,202.00 - $94,355.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability insurance
short-term disability insurance
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a leading restaurant and entertainment company well-known for combining dining and interactive entertainment under one roof. Operating in a fast-paced, dynamic environment, the company offers a unique experience where guests can enjoy great food, drinks, and a variety of games. Dave & Buster's is a prominent name in the hospitality and entertainment industry with brands like Dave & Buster's and Main Event Entertainment, presenting double the opportunities for growth and career advancement. This company is committed to fostering a fun and engaging workplace culture where employees can thrive and bring their best selves to work every day. They provide an inclusive and supportive work environment backed by strong leadership and a robust team-based structure that includes multiple management positions per shift.

The role of Assistant General Manager is integral to the company’s success, providing leadership, supervision, and strategic guidance to front-of-house and back-of-house operations. Reporting directly to the General Manager, the Assistant GM is responsible for driving business results by setting high operating standards and implementing strategic initiatives. The position involves overseeing both day-to-day operations and long-term business goals, making it a key leadership role with significant impact. The Assistant GM plays a vital role in managing employee relations, driving financial performance by analyzing reports, controlling costs, and optimizing staffing levels to enhance the guest experience. This role demands a driven leader who thrives in a fast-paced, noisy environment and can effectively motivate teams while managing operational complexities. Expect to walk several miles per shift and take on challenging 50-hour work weeks that require stamina, enthusiasm, and exceptional organizational skills. This position offers a competitive salary range between $80,202 and $94,355 with additional perks including quarterly bonus programs, health benefits, 401K matching, and more. The Assistant General Manager position is perfect for candidates passionate about restaurant and entertainment management, eager to deliver unparalleled guest experiences and foster a vibrant workplace. Dave & Buster's is also an equal opportunity employer, emphasizing diversity and inclusion in their workforce.

Job Requirements

  • 21+ years of age
  • 5+ years of restaurant or hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 5+ years of restaurant or hospitality experience
  • Proficient in managing cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • Experience working in a fast-paced, multi-faceted restaurant or entertainment environment
  • Excellent communication and leadership skills

Job Duties

  • Promotes positive employee relations including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets
  • Assures the execution of staff training programs
  • Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improve operational execution through attention to detail and adherence to operating standards and procedures

Job Criteria

Experience

Expert Level (7+ years)


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