Assistant General Manager

Hampton Inn Daytona Shores - Oceanfront is a distinguished hotel establishment that operates under the MCR brand, renowned for its commitment to hospitality excellence across the United States. As part of MCR's extensive portfolio, this hotel combines a prime oceanfront location with exceptional guest services inspired by MCR's universal role standards, which emphasize cleanliness, friendliness, organization, and safety. MCR is the third-largest hotel owner-operator in the U.S., managing a $5 billion portfolio of 148 premium-branded hotels across 37 states and 106 cities, supported by over 7,000 team members. MCR's dedication to innovation and quality has earned it prestigious awards, including Fast Company's 10 Most Innovative Travel Companies of 2020 and multiple accolades from Marriott and Hilton. The Hampton Inn Daytona Shores offers guests a clean, welcoming, and comfortable environment, supported by a skilled and friendly team that upholds high standards of product consistency and teamwork.

The role of Assistant General Manager at Hampton Inn Daytona Shores - Oceanfront is integral to maintaining these standards of excellence. This position requires a proactive leader who can oversee daily operations with a focus on guest satisfaction, cleanliness, and quality management. The Assistant General Manager is responsible for performing daily inspections of guest rooms and public spaces, ensuring that all mechanical equipment is functioning properly, and that cleanliness standards are consistently met. They play a key role in onboarding and training new team members to uphold service excellence and checklist adherence. The role demands active management during peak times such as check-in, check-out, and meal periods, fostering a culture of positivity and engagement among staff.

This position not only involves operational management but also requires financial oversight, including inventory management, purchase order processing, invoice sign-off, and adherence to budgetary constraints. The Assistant General Manager ensures compliance with all quality assurance protocols, safety inspections, and preventative maintenance schedules. Strong communication skills are necessary for effective teamwork and clear, professional interaction between all departments. This role expects the individual to step into department head positions if necessary, supporting the team through a can-do attitude and dedication to collaborative success.

Candidates for this position are expected to have previous supervisory experience in hospitality or related industries, with a preference for backgrounds including rooms and food & beverage departments. Higher education credentials such as a Bachelor’s or Associate’s Degree are preferred. Technical proficiency in Windows operating systems and company-approved software, coupled with excellent communication and decision-making abilities, are essential. The role requires physical stamina to meet the demands of walking, standing for extended periods, and performing inspections, as well as compliance with legal age and licensing requirements when applicable.

MCR supports its team members by offering a comprehensive benefits package that includes hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance after 30 days of full-time employment. This is an excellent opportunity for a dynamic individual committed to leadership in a reputed hotel brand, dedicated to delivering outstanding guest experiences and operational excellence.