Assistant General Manager

Dave & Buster's Inc. and Main Event Entertainment are well-known entertainment and dining establishments that operate some of the most popular restaurant and entertainment venues in the United States. These venues combine dining, gaming, and entertainment to deliver a memorable experience to guests, making them leaders in the restaurant and entertainment industry. Operating two fun brands under one roof, they provide double the growth opportunities for team members and a dynamic work environment where professionalism meets fun consistently.

This opportunity is for the Assistant General Manager position, which plays a critical role in supporting the General Manager by providing leadership, supervision, and strategic oversight to both front-of-house and back-of-house operations. The primary focus of this role is to drive business results by managing operational standards and strategic initiatives. This leadership position is suited for someone who thrives in a high-energy, fast-paced environment and enjoys inspiring their teams to exceed goals and deliver unparalleled guest experiences.

The Assistant General Manager is responsible for ensuring smooth day-to-day operations in a multi-faceted entertainment and dining setting that often involves high guest volumes and numerous intricate details. You will oversee staffing, training, financial performance, guest satisfaction, and safety. Success in this role depends on sound business acumen as well as a hands-on management style that can engage team members positively and ensure operational excellence. Excelling in this position requires stamina, excellent communication skills, and the ability to foster a team environment where FUN and guest hospitality are core values.

Employment is full-time with a competitive salary range of $71,379 to $83,976 annually, complemented by a quarterly bonus program. The job demands availability to work nights, weekends, and holidays. This role offers significant opportunities for career growth, impressive benefits including health, dental, and vision coverage, and a vibrant culture that supports employee well-being and development. You will be part of a large leadership team ensuring multiple managers per shift, which allows for strong support and shared responsibilities. A unique benefit includes free food and gameplay, underscoring the commitment to building a fun and rewarding work environment.

If you are passionate about hospitality, driven to surpass goals, and enjoy leading a team in a lively setting, this role offers a compelling career path. With a focus on continuous operational improvement and delivering an exceptional guest experience through great food, drinks, and games, the Assistant General Manager position is integral to the success and smooth operation of the venue. This position requires a dynamic individual who is not afraid of hard work and thrives on managing complex operations efficiently while remaining approachable and motivating to the team.

Working with two acclaimed entertainment and dining brands, Dave & Buster’s and Main Event Entertainment, provides an exciting and growth-oriented environment. Employees benefit from a strong corporate culture that values staff morale, employee assistance programs, and initiatives like the Buster’s Legacy Fund, which supports team members in difficult times. This role is best suited to someone looking to establish or advance their career in hospitality management within an innovative and family-friendly entertainment industry.