Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
performance bonuses
Job Description
This opportunity is with a vibrant company operating within the high-paced environment of airport food service. The company specializes in delivering exceptional dining experiences through a combination of quality products, outstanding customer service, and operational excellence. Recognized as a leader in retail food service within airport terminals, the company is dedicated to fostering a welcoming and efficient environment for travelers and staff alike. The workplace culture emphasizes teamwork, dedication, and continuous improvement, all while adhering to the highest standards of food safety and customer satisfaction.
The role is designed for a dynamic leader passionate about service excellence and operational management in a high-volume airport retail setting. This position is ideal for candidates who thrive in fast-paced environments and possess strong leadership skills geared towards developing and motivating teams to achieve exemplary service standards. The responsibilities include overseeing product quality, ensuring adherence to recipes, and maintaining rigorous standards in food safety and cleanliness. Moreover, the role requires proficiency in managing administrative operations such as inventory control, labor management, and compliance with health regulations. The successful candidate will have a hands-on management style, taking charge of hiring, training, and coaching staff, as well as scheduling and implementing company training programs to cultivate a high-performing team.
Candidates with experience in managing unionized employees will find this role fitting, especially those with exposure to the unique demands of airport management. The position not only calls for a robust understanding of retail operations and business acumen but also demands excellent communication and organizational skills, complemented by the ability to multitask and analyze operational metrics effectively. This role stands out as a career-enhancing opportunity for seasoned managers seeking to leverage their skills in a specialized retail food environment, with an emphasis on excellence and compliance.
The role is designed for a dynamic leader passionate about service excellence and operational management in a high-volume airport retail setting. This position is ideal for candidates who thrive in fast-paced environments and possess strong leadership skills geared towards developing and motivating teams to achieve exemplary service standards. The responsibilities include overseeing product quality, ensuring adherence to recipes, and maintaining rigorous standards in food safety and cleanliness. Moreover, the role requires proficiency in managing administrative operations such as inventory control, labor management, and compliance with health regulations. The successful candidate will have a hands-on management style, taking charge of hiring, training, and coaching staff, as well as scheduling and implementing company training programs to cultivate a high-performing team.
Candidates with experience in managing unionized employees will find this role fitting, especially those with exposure to the unique demands of airport management. The position not only calls for a robust understanding of retail operations and business acumen but also demands excellent communication and organizational skills, complemented by the ability to multitask and analyze operational metrics effectively. This role stands out as a career-enhancing opportunity for seasoned managers seeking to leverage their skills in a specialized retail food environment, with an emphasis on excellence and compliance.
Job Requirements
- Must be able to pass the federal TSA background check to work in the airport
- management experience working with union employees
- 4+ years' experience in a high quality, restaurant and/or retail food experience
- 2+ years' experience in a management or supervisory position - restaurant or retail
- computer literacy to operate our retail POS system, Word, and Excel
- has appropriate state/county alcohol service certification
Job Qualifications
- Management experience working with union employees
- airport management experience preferred
- 4+ years' experience in a high quality, restaurant and/or retail food experience
- 2+ years' experience in a management or supervisory position - restaurant or retail
- strong business acumen, with a deep understanding of leading in a retail environment
- computer literacy to operate our retail POS system, Word, and Excel
- excellent communication, multitasking, analytical, and organizational skills
- has appropriate state/county alcohol service certification
Job Duties
- Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best
- have excellent communication skills
- confident in teaching, developing, and guiding others
- ensure that our product quality is outstanding and that our recipes are followed
- able to execute the administrative functions supporting the day-to-day operations, such as ordering, receiving, inventory, labor management, food safety, and cleanliness
- hire, train, coach and write schedules for all positions on the team
- ensure company training programs are utilized by team members and supervisors
- develop a thorough understanding of systems used for cost control
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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