Assistant General Manager

Five Star Parks & Attractions is one of the fastest-growing family entertainment platforms in the United States, operating a portfolio of eleven brands across twenty-seven locations in thirteen states. The company specializes in high-volume, multi-revenue-line entertainment parks combining casual dining with a wide variety of attractions such as go-karts, laser tag, bowling, ziplines, mini golf, arcades, and ropes courses. These parks also feature full-service kitchens and bars, making them unique blend venues that offer both exceptional dining experiences and family fun activities in one location. Their brands include Adventure Ziplines of Branson, Celebration Station, Craig's Cruisers, Fun Land, LazerPort, Malibu Jack's, Scene75, SpeedZone, The Track Family Fun Parks, Xtreme Racing Branson, and Xtreme Racing Pigeon Forge, giving the company a dynamic and diverse entertainment footprint. Five Star Parks prides itself on its core promise of providing experiences that are Safe, Clean, and Fun, placing guest satisfaction and safety at the forefront of its operations.

The position of Assistant General Manager at Five Star Parks & Attractions is designed for experienced restaurant operators who are ready to expand their leadership to a more complex and exciting environment. This role is often described as the "Mayor of the building," commanding a full P&L and overseeing all operations within the park's walls, including front-of-house (FOH), back-of-house (BOH), attractions, games, retail, parties, and corporate events. Unlike a traditional restaurant management role, this position encompasses multiple profit centers and revenue streams, making it a challenging and rewarding opportunity for operators who excel in fast-paced, high-volume settings.

As an Assistant General Manager, you will spend over 70% of your time actively managing the floor, engaging directly with guests and team members to ensure seamless operations, exceptional service, and quick recovery in the event of any issues. The remaining time will be dedicated to critical back-office responsibilities such as budgeting, forecasting, scheduling, inventory management, vendor relations, and regular performance reviews. The role requires a hands-on leader who can balance operational excellence with people development, maintaining strict adherence to brand standards and safety protocols like ServSafe and TIPS certifications.

This position offers a robust leadership development path with mentorship from seasoned General Managers and senior operators. Assistant General Managers are groomed to take on future General Manager roles and are encouraged to embrace advancement opportunities that may require relocation. Five Star Parks offers comprehensive support for mobility, including relocation assistance.

The ideal candidate is a seasoned casual dining operator with at least five years of management experience and a proven track record of controlling costs, managing labor, maximizing revenue, and developing teams. Success in this role demands strong financial acumen, excellent people skills, and a commitment to maintaining high standards of safety, cleanliness, and guest satisfaction. Technical proficiency with POS systems, scheduling software, and inventory management tools is also essential.

For those passionate about growth and ready to take the next step in their career, Five Star Parks & Attractions provides a unique opportunity to lead in one of the most innovative family entertainment operations in the nation. They offer a competitive salary with performance bonuses, full benefits including medical, dental, vision, 401(k), and paid time off, as well as free play and event opportunities for employees and their families. Ultimately, this role is not just a job but a career launchpad for ambitious operators who want to grow into multi-unit management or corporate leadership within a thriving industry.