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Assistant General Manager

Job Overview

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Work Schedule

Flexible
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Benefits

Work-life balance
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonuses

Job Description

Drury Hotels is a distinguished hotel chain known for its commitment to providing exceptional guest service and creating a welcoming environment where employees truly belong. Established as a leader in the hospitality industry, Drury Hotels has garnered a reputation for combining comfort, quality, and outstanding service to ensure guests have memorable stays. The company fosters an inclusive culture that values its team members for who they are and recognizes the meaningful contribution they make every day. With multiple properties across the country, including the Tampa location at 802 S Falkenburg Road, Drury Hotels prides itself on a work environment that promotes career growth, work-life balance, and employee well-being.

This position is part of the Drury Hotels Operations Leadership team at the Tampa property. As an Operations Leader, the role is designed for individuals passionate about hospitality and dedicated to driving excellence across all departments within the hotel. The individual will provide expert leadership, coaching, and development to team members, ensuring that every aspect of the hotel’s operations meets high-quality standards. Emphasizing a guest-first approach, you will be instrumental in cultivating an atmosphere where guests feel welcomed and cared for, and where the team is motivated and equipped to deliver top-notch service. The position offers flexible scheduling, competitive compensation including quarterly and semi-annual bonuses linked to performance, and benefits such as health insurance, dental and vision coverage, retirement plans, and paid time off, reflecting Drury Hotels’ commitment to employee satisfaction and growth.

In this role, you will lead by example, implementing quality assurance practices, managing profitability, and relentlessly pursuing service excellence. The leadership position also entails mentoring team members through cross-training and development plans aimed at preparing them for future career advancement. Drury Hotels’ culture encourages continuous learning and internal mobility, supported by over 200 promotions within the company each year. Recognized as one of Newsweek’s America’s Greatest Workplaces for 2025, Drury fosters an environment where your efforts and successes are celebrated and rewarded. Joining this team means becoming part of a forward-thinking hospitality leader where your skills will be honed, your achievements appreciated, and your professional journey supported every step of the way.

Job Requirements

  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred

Job Qualifications

  • Passion to serve others and exceed guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred

Job Duties

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Criteria

Experience

Mid Level (3-7 years)


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