Assistant General Manager

Woodbury Corporation, founded in 1919 and headquartered in Salt Lake City, is one of the oldest and most respected companies in hospitality and real estate development in the Intermountain West. This privately held organization boasts a rich heritage of integrity over income across more than a century. Woodbury Corporation owns and manages hundreds of commercial and residential properties along with several Marriott and Hilton hotel properties. It supports a strong team of dedicated professionals who specialize in accounting, architecture, asset management, consulting, development, hotel management, legal affairs, sales, and leasing. Their commitment to excellence positions them as a leader in their field and a coveted employer in the hospitality sector.

TownePlace Suites in Draper is a Marriott brand hotel that offers extended-stay accommodations for leisure and business travelers. Known for its comfortable and functional environment, TownePlace Suites caters primarily to guests who seek a home-like atmosphere while on the road. The hotel emphasizes high standards of guest satisfaction and operational efficiency.

The Assistant General Manager (AGM) role at TownePlace Suites Draper is a full-time position that plays a critical part in supporting the General Manager in the daily operations of the hotel. The compensation for this role is commensurate with experience, reflecting the responsibilities and impact expected from the AGM. The assistant GM is responsible for overseeing the front office and breakfast departments, ensuring outstanding guest service, managing staff, supporting sales efforts, maintaining property appearance, and adhering to brand standards and financial goals. This role requires strong leadership to schedule, motivate, assign tasks, train personnel, and evaluate policies and procedures continually.

The Assistant General Manager assists in budgeting, forecasting, and controlling operational costs to maximize profitability. They actively participate in meeting revenue objectives with the sales team by implementing occupancy and revenue-boosting strategies. Ensuring that guest satisfaction remains at 100 percent is a top priority, which involves resolving guest issues and maintaining visibility during peak times to enhance customer interactions.

A key responsibility is associate management, including recruiting qualified employees, providing training consistent with brand and company standards, fostering a service-oriented culture, motivating staff, conducting meetings to communicate policies and updates, and managing shift coverage. Maintaining accurate employee records and reviewing guest satisfaction data to identify improvement opportunities are integral to this role.

Property appearance is continuously monitored through regular inspections to maintain cleanliness and a welcoming atmosphere that exceeds expectations. The AGM also serves as the Manager on Duty as required and provides relief or backup support for other hotel roles, demonstrating flexibility and commitment to operational success.

This opportunity offers a rewarding career path with benefits such as health, dental, and vision insurance; 401(k) with employer match; paid time off starting from day one; employee discounts; wellness and assistance programs; and opportunities for advancement within the larger Woodbury Group of hotels. The position is designed for a motivated hospitality professional seeking to contribute meaningfully to a renowned hotel operation while advancing their career in a supportive and growth-orientated environment.