Assistant General Manager

Wawa, Inc. is a leading convenience store chain known for its commitment to quality, service, and community engagement. Founded over five decades ago, Wawa has grown exponentially, operating hundreds of stores across multiple states. The company is recognized for delivering a unique customer experience through fresh food offerings, a variety of beverages, fuel services, and friendly customer care. Wawa prides itself on fostering a collaborative and inclusive work environment that values diversity and professional growth, making it a preferred employer in the retail and food service sectors. With a strong emphasis on operational excellence and customer satisfaction, Wawa continually invests in its Associates by offering meaningful career opportunities and comprehensive benefits.

As an Assistant General Manager (AGM) at Wawa, you will take on a pivotal leadership role integral to the daily operations and overall success of the store. This position requires a hands-on approach to managing business performance and profitability, ensuring each shift runs efficiently while maintaining the high standards Wawa is known for. The AGM will oversee the entire team of Customer Service Associates, leading initiatives for hiring, training, and ongoing development to build a motivated workforce capable of delivering exceptional service. The role demands a focus on operational execution, including scheduling, coaching, and setting performance expectations, all while maintaining safety and quality standards.

In this role, the AGM serves as a bridge between store staff and higher management, promoting a positive work environment and continually seeking ways to improve store operations and customer experience. This includes regular monitoring of store performance, managing shrinkage, and working collaboratively with peers to identify and implement strategies that drive sales and operational efficiency. The AGM is expected to lead by example, demonstrating strong communication, problem-solving, and interpersonal skills to foster teamwork and customer satisfaction.

The position offers a competitive hourly wage range of $24.50 to $33.00, commensurate with experience and location, along with eligibility for monthly bonus incentives. Wawa supports its Associates with a robust set of benefits, underscoring its commitment to their financial, physical, and emotional well-being. This leadership opportunity is ideal for individuals with a background in retail or food service management who are passionate about empowering teams and delivering outstanding customer experiences.