Assistant General Manager

Dave & Buster's Inc. and Main Event Entertainment are renowned leaders in the restaurant and entertainment industry, providing vibrant, energetic venues where guests can dine on quality food, enjoy a variety of drinks, and engage with a wide array of games and entertainment options. These two highly popular brands operate under one roof in selected locations, doubling the opportunities for excitement and professional growth. Known for their fast-paced, dynamic environments, they cater to customers seeking an engaging and memorable experience beyond the traditional dining setting. Prioritizing both guest satisfaction and employee well-being, these companies foster a culture of fun, teamwork, and high performance. They are committed to delivering excellent customer experiences while creating rewarding career paths for their staff through robust training and leadership development programs.

The Assistant General Manager role is a pivotal leadership position within the organization. Serving under the supervision of the General Manager, the Assistant General Manager provides comprehensive leadership and direction across both front-of-house and back-of-house operations. This role is instrumental in driving strategic initiatives and ensuring high operating standards that positively influence business outcomes. The successful candidate will thrive in a high-energy, fast-paced restaurant and entertainment venue, possessing a passion for delivering superior guest experiences and inspiring team members. The position demands managing multiple facets of the business — from detailed operational elements to broader managerial decisions — all while maintaining a keen focus on improving revenue, controlling costs, and fostering staff morale.

This position requires exceptional communication skills to motivate and guide team members, coupled with a strong business acumen to analyze financial reports, develop actionable plans, and execute operational standards effectively. The Assistant General Manager plays a key role in training team members, ensuring appropriate staffing levels, maintaining a safe and secure environment, and delivering unparalleled experiences through a combination of great food, beverages, and entertainment. Working weekends, nights, and holidays is integral to this role, reflecting the commitment needed to maintain continuous operational excellence in a noisy, bustling environment. With a competitive salary and a comprehensive benefits package, this role offers exciting growth potential within two vibrant brands dedicated to fun and success.