Assistant General Manager

Dave & Buster's Inc. and Main Event Entertainment are well-established leaders in the restaurant and entertainment industry, known for providing dynamic and engaging experiences to guests across the United States. As part of a dual-brand environment, these companies combine the excitement of dining with interactive games and entertainment, creating a unique atmosphere that appeals to a broad demographic. The organization values a fun and fast-paced working atmosphere which fosters career growth and personal development. Their commitment to outstanding guest experiences and operational excellence has cemented them as preferred employers and destinations for customers who seek enjoyment and exceptional service under one roof.

The Assistant General Manager plays a crucial leadership role within the company, providing overall leadership, supervision, and strategic direction to both front-of-house and back-of-house operations. Reporting directly to the General Manager, this position is instrumental in executing business strategies that enhance revenue, improve guest satisfaction, and maintain operational standards. The role requires comprehensive oversight from managing staff morale and training to controlling costs related to labor and goods sold. It is designed for individuals who thrive in vibrant environments and enjoy overseeing diverse aspects of a business while leading teams to deliver memorable customer experiences.

The position of Assistant General Manager demands a proactive leader who is not only passionate about hospitality and entertainment but also adept at navigating the challenges that come with a busy and sometimes noisy workplace. The candidate should excel at balancing detailed operational management and big-picture business objectives, ensuring smooth day-to-day operations while driving long-term success. The role promotes a team-oriented culture, encouraging collaboration, excellence, and a dedication to service quality. With competitive compensation, quarterly bonuses, and a comprehensive benefits package, this opportunity offers substantial professional growth within a supportive and energetic company structure. This position requires flexibility to work nights, weekends, and holidays due to the nature of the business, as well as physical stamina to meet the demands of the job, including handling high-volume days and extended work hours. Overall, the role offers a challenging yet rewarding career path for motivated hospitality professionals looking to advance in a thriving and fun environment.