Buffalo Wild Wings logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and an extensive selection of beers. Established with the mission to provide an engaging environment where guests can enjoy great food while watching major sports events, Buffalo Wild Wings has grown into a household name across the United States and beyond. The establishment thrives on delivering exceptional customer experiences while fostering a dynamic and inclusive workplace for its team members. Recognized for its energetic culture and commitment to growth, it represents an ideal destination for individuals aspiring to build a rewarding career in restaurant management.

The role of an Assistant General Manager at Buffalo Wild Wings offers an exciting career opportunity for those passionate about hospitality and leadership. This position places you at the heart of restaurant operations, where you oversee a team of Shift Managers, Servers, Bartenders, and Service Assistants, ensuring that every shift runs smoothly and efficiently. Working closely with the General Manager, you will be integral in maintaining top-tier service standards, boosting employee morale, and driving sales through superior guest engagement. The role requires a proactive mindset focused on achieving exceptional guest-related metrics and fostering a lively, welcoming environment. You will be entrusted with the responsibility to cultivate legendary guest experiences that encourage repeat visits and build the brand’s reputation.

As an Assistant General Manager, your leadership skills will be key to championing change and implementing best practices across the team. You will have access to best-in-class training programs to continuously sharpen your skills and expand your knowledge, paving the way for advancement within the company. This job is not simply about managing daily tasks but also about cultivating a culture of teamwork, accountability, and continuous improvement. Buffalo Wild Wings values individuals who are passionate about training and developing others, making this role a stepping stone to lasting career growth.

In addition to its vibrant work environment, Buffalo Wild Wings offers a comprehensive benefits package that supports the wellbeing and growth of its employees. Benefits include competitive weekly pay and a motivating bonus program to acknowledge outstanding performance. Employees also enjoy free shift meals and meal discounts, alongside paid time off to recharge and balance personal and professional lives. The company provides a 401(k) retirement plan, tuition benefits for further education, and medical, dental, and vision insurance options. Furthermore, employees benefit from wellness programs, referral incentives, and continuous recognition initiatives aimed at fostering a positive workplace culture.

If you have a passion for hospitality, leadership, and growing within a successful restaurant chain, the Assistant General Manager position at Buffalo Wild Wings could be the perfect fit for you. The company welcomes applicants from all backgrounds and levels of experience, encouraging everyone who believes they can contribute positively to the team to apply. Whether you’re a sports enthusiast or simply someone who thrives in a fast-paced, high-energy environment, Buffalo Wild Wings offers a platform for you to ignite your career and create memorable experiences for guests and teammates alike.

Job Requirements

  • Preferably three years of restaurant, bar, or kitchen management experience
  • general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations
  • ability to manage and direct the work of others
  • champion change
  • passion for training and developing your team

Job Qualifications

  • Preferably three years of restaurant, bar, or kitchen management experience
  • general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems, and computer operations
  • ability to manage and direct the work of others
  • passion for training and developing team members
  • strong leadership and communication skills

Job Duties

  • Manage shift managers, servers, bartenders, and service assistants
  • partner with the General Manager to ensure optimal restaurant performance
  • focus on guest-related metrics and guest engagement
  • maintain compliance with labor laws, health codes, and safety procedures
  • champion change and lead training and development initiatives
  • oversee daily restaurant operations and team coordination
  • foster a culture of teamwork and accountability

Job Criteria

Experience

Mid Level (3-7 years)


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