Assistant General Manager

Border Foods is one of the largest privately held Taco Bell franchisees in America, founded by two brothers with a vision to bring exceptional Mexican cuisine to communities while fostering a people-first culture. As a thriving restaurant company, Border Foods prides itself on its core values that shape every aspect of the organization, making it a welcoming and supportive place for both employees and guests. The company emphasizes accountability, integrity, family, excellence, teamwork, and empowerment, believing that these principles create a positive work environment where everyone can thrive and grow.

Border Foods is dedicated to making lives better, not only through delicious food but also by nurturing its team members' professional and personal development. The franchise offers flexible scheduling, competitive pay ranging from $14 to $35 per hour, bonus opportunities that can exceed $20,000 annually for assistant general managers, and comprehensive education programs including GED and tuition reimbursement. Employees benefit from medical, dental, and vision benefits regardless of full or part-time status, as well as paid vacation, sick leave, holiday pay, and even a vacation donation program. This impressive benefits package underscores the company’s commitment to supporting its family-like team.

The role of Assistant Manager at Border Foods is vital in reinforcing the company's core values while ensuring the smooth operation of the restaurant. The Assistant Manager is tasked with managing the entire restaurant and building a strong, effective team that consistently delivers great food and friendly service. This position emphasizes leadership through accountability and integrity, guiding team members and shift leaders to complete their duties efficiently, maintain high standards of food safety and customer service, and ensure compliance with all relevant health and safety regulations. As a key figure, the Assistant Manager drives a positive customer experience by encouraging fast, friendly service and overseeing the accuracy of the point of sale system.

Team building and morale are equally important, as the Assistant Manager fosters unity across functions, resolves employee questions and issues promptly, and ensures the restaurant is a safe and welcoming environment for both team members and guests. The role demands skilled communication, problem-solving, and the ability to lead by example with compassion and professionalism. Challenges are met with appropriate guidance and a motivating attitude to maintain a positive and productive culture.

Excellence is pursued through strategic planning and financial oversight. Assistant Managers analyze profit and loss statements to make sound fiscal decisions, oversee labor and inventory control, manage waste effectively, and contribute to hiring and developing exceptional team members. Orientation and training programs are developed to sustain high performance, minimize losses, and maximize efficiency.

Empowerment is a cornerstone of the position, with a focus on building team capabilities through coaching, learning opportunities, and operational guidance. The Assistant Manager provides ongoing support to foster growth and performance excellence, using the company's tools to engage and inspire the workforce.

Candidates should bring at least one year of restaurant or retail experience, with skills in sales building, recruiting, training, and a successful hiring and retention history. Flexibility to work varied shifts including early mornings, evenings, late nights, weekends, and some holidays is essential. The position requires a minimum of 50 hours per week, ServeSafe certification, a high school diploma or equivalent, and must be at least 18 years old with a valid driver’s license and vehicle insurance.

Physical demands include sitting, standing, bending, lifting, and moving intermittently during work hours, which can be managed with reasonable accommodation. Border Foods is an Equal Opportunity Employer committed to diversity and inclusion, supporting minorities, women, protected veterans, and individuals with disabilities without discrimination based on gender identity or sexual orientation.

Join the Border Foods family as an Assistant Manager and be part of a dynamic company dedicated to excellence, employee growth, and outstanding customer experiences, within one of the leading Taco Bell franchise operations in the country.