The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Health Insurance

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, friendly service, and commitment to quality. Established in 1969, Wendy's has grown to become one of the largest and most popular quick-service restaurants in the world. The brand prides itself on its fresh ingredients, innovative menu offerings, and a strong dedication to customer satisfaction. As a franchise-based organization, many Wendy's locations are independently owned and operated, allowing for local community engagement and personalized service.

This particular job opportunity is offered through one of Wendy's esteemed franchisees, situated at 5001 George Washington Highway in Portsmouth, Virginia. This location is part of a thriving community-focused restaurant committed to delivering exceptional dining experiences with high standards of quality and service. Though compensation, benefits, and career advancement opportunities may vary due to the franchise ownership, working with Wendy's offers the chance to be part of a dynamic and growing company with a solid brand reputation.

The Restaurant Manager role at Wendy's is a critical leadership position within the establishment, tasked with overseeing day-to-day operations while ensuring the restaurant hits its business goals. This position requires a high energy individual who can lead a million-dollar business through effective team management and operational excellence. The ideal Restaurant Manager not only understands the right way to do business but also has the ability to guide the team in aligning with those standards.

This role involves a comprehensive management responsibility including directing restaurant shifts, providing training and development to crew and shift supervisors, and maintaining a strong, collaborative team atmosphere. The Restaurant Manager will serve as a pivotal figure maintaining operational standards, fostering employee motivation, and enhancing the customer experience. They help build bench strength ensuring succession planning and leadership development within the team.

In addition to managing operations, a Wendy's Restaurant Manager actively contributes to creating a positive workplace culture by promoting teamwork, encouraging open communication, and managing resources efficiently within the restaurant. The role demands excellent communication skills, a passion for the food service industry, and a commitment to excellence.

Overall, this position offers an exciting opportunity for ambitious professionals passionate about leadership in the fast-food industry. It is a chance to influence business outcomes directly and drive a highly visible restaurant location's success while working for a brand renowned for quality and innovation.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or supervisory role
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong customer service orientation
  • Capability to train and motivate team members

Job Qualifications

  • Proven experience in restaurant management or similar leadership roles
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Knowledge of food safety and health regulations
  • Ability to work in a fast-paced environment and manage multiple tasks effectively

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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