Assistant General Manager

Shake Shack is a leading hospitality brand renowned for its commitment to quality, community, and exceptional guest experiences. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in Madison Square Park, New York City, and quickly grew into a beloved restaurant chain known for its high-quality food, heartfelt service, and dedication to social responsibility. With a foundation rooted in fine dining principles and a longstanding philosophy of "Standing for Something Good," Shake Shack unites its teams and communities around a mission of authenticity, inclusion, and continuous growth. The company prides itself on an engaging and supportive work environment where people are empowered to thrive, learn, and lead. As one of the fastest-growing hospitality brands, Shake Shack offers extensive learning opportunities including hands-on mentorship, training programs, and career advancement in a collaborative and fun workplace.

The role of Restaurant General Manager at Shake Shack is a key leadership position responsible for driving operational excellence and financial success while fostering a culture of hospitality that exceeds guest expectations. This full-time position comes with a competitive salary range from $65,561.60 to $84,385.60 and includes a comprehensive benefits package. The Restaurant General Manager leads all aspects of the restaurant’s operations, from staffing and team development to adherence and enforcement of safety and health guidelines. This role requires a dynamic leader who can coach and motivate employees, manage budgets, drive sales growth, and promote the brand locally. Leaders in this role act as the face of Shake Shack in their communities, engaging with guests through thoughtful community involvement and events. Prioritizing both people and operational results, the General Manager ensures the restaurant runs efficiently while providing a welcoming and memorable dining experience. Emphasis is placed on mentorship and professional development to nurture talent within the ShackFam. The ideal candidate will have a proven track record in managing high-volume, fast-paced restaurant environments, a deep understanding of operational standards, and a passion for developing team members and community connections. This position is perfect for individuals passionate about hospitality leadership who want to join a company that values doing the right thing every day and making a positive impact on both its employees and guests.