Assistant General Manager

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $22.50 - $25.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

eligible for quarterly bonuses

free on-shift meals

Unlimited fountain beverages

Paid vacation

Sick Time

Holidays

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Pet insurance

401(k) with match

career advancement

Leadership development

tuition discounts

Team Member Assistance Program

Job Description

Panera Bread is a reputable bakery-cafe franchise known for its warm and inviting atmosphere, high-quality food offerings, and commitment to community engagement. As a prominent leader in the fast-casual restaurant sector, Panera emphasizes delivering an exceptional customer experience through fresh, wholesome food and excellent service. The company prides itself on fostering a culture of warmth, belonging, growth, and trust, making it a beloved brand among guests and employees alike. Panera offers competitive pay, comprehensive benefits, and numerous opportunities for career advancement, making it a sought-after employer in the food service industry.

The role of Assistant General Manager at Panera is a dynamic leadership position that plays a critical part in the successful operation and growth of a neighborhood bakery-cafe. This role is designed for leaders who are passionate about fostering positive team environments while ensuring exceptional guest experiences. As an Assistant General Manager, you will work closely with the General Manager to oversee all aspects of the bakery-cafe operations, including staff management, training, guest satisfaction, and business growth. This position offers a unique opportunity to develop important leadership skills, contribute to a vibrant company culture, and make a tangible impact on the success of the bakery-cafe.

In this role, you will be responsible for motivating and guiding a team of dedicated employees, ensuring that every shift runs smoothly and that the bakery-cafe meets its financial and operational goals. You will be actively involved in hiring, onboarding, and training new team members, fostering their development and career progression. Additionally, you will help maintain compliance with health, safety, and company standards, creating a safe and productive workplace. Your leadership will directly influence the quality of food preparation, customer service, and overall guest satisfaction, making this position essential to Panera's continuing success.

This full-time position offers a competitive hourly wage of $22.50 to $25.00, along with eligibility for quarterly bonuses and a wide range of employee benefits such as medical, dental, vision, life insurance, pet insurance, paid vacation, sick time, holidays, 401(k) with company match, tuition discounts, and more. Panera values work-life balance and encourages its leaders to grow with purpose and support. The company also fosters a welcoming culture where every team member is valued and encouraged to succeed. If you are ready to lead with purpose and grow your leadership skills in a thriving, employee-centric environment, this opportunity as an Assistant General Manager at Panera could be the perfect fit.

Job Requirements

Minimum 18 years of age
1+ years of restaurant management experience preferred
ServSafe certification or ability to achieve
Proven ability to drive positive results through strong business acumen
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
Flexible hours including nights and weekends
Ability to lift, carry, push, or pull objects 50 pounds
Capability to stand and walk for up to 6 hours
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Background check clearance

Job Qualifications

Minimum 18 years of age
1+ years of restaurant management experience preferred
ServSafe certification or ability to achieve
Proven ability to drive positive results through strong business acumen
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
Ability to lift, carry, push, or pull objects 50 pounds
Capability to stand and walk for up to 6 hours
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Strong leadership and interpersonal skills

Job Duties

Support your General Manager by making key decisions and problem solving
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
Support the hiring, onboarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values and Behaviors
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory
Help build our Culture of warmth, belonging, growth, and trust