Assistant General Manager

Lodgco Hospitality is a distinguished hotel management company with over thirty years of experience in achieving excellence within the hospitality industry. Known for setting a high standard in hotel operations, Lodgco focuses on revenue growth, maximizing asset value, and cultivating a positive work environment that encourages employee development and satisfaction. The company’s commitment to fostering a vibrant workplace culture ensures that every member of the team is supported and empowered to contribute to the company’s success. Lodgco prioritizes superior customer experience by investing in its employees and creating impactful guest interactions through effective storytelling and dedicated service. This sustainable approach to hospitality management has solidified Lodgco’s reputation as a leader in the industry.

This job opening is for the position of Assistant General Manager at the Hampton Inn & Suites - Grand Rapids Downtown, an exciting opportunity for a seasoned hotel professional seeking to elevate their career in a dynamic and supportive environment. The Assistant General Manager’s primary role is to assist the General Manager in overseeing all aspects of hotel operations, ensuring exceptional guest service, and supporting staff in fulfilling their duties efficiently. This position requires a proactive leader with strong communication skills and the ability to manage multiple responsibilities such as administration, human resources, revenue management, and operational oversight. The Assistant General Manager will act as the Manager on Duty in the General Manager’s absence, making critical decisions and maintaining the flow of hotel activities.

The role involves collaborating closely with the General Manager and various hotel departments, from front desk operations to sales management and housekeeping. The successful candidate will contribute to revenue management strategies, enforce policy adherence, and oversee daily operational tasks like reviewing credit reports, managing online supply orders, and resolving internal discrepancies. Leadership competencies such as teamwork, time management, problem-solving, and customer service excellence are vital for success. With a flexible work schedule tailored to the hotel’s needs, the Assistant General Manager will play an essential part in supporting staff growth through training and ensuring compliance with emergency protocols.

Lodgco offers career development opportunities, work-life balance, and competitive benefits, including health, dental, and vision insurance, paid time off, travel discounts, 401(k) plans with company match, and bonus potential. Candidates with at least two to three years of hotel experience, preferably in supervisory roles, and a hospitality-related degree are encouraged to apply. A valid driver’s license, satisfactory background screening, and solid professional references are also required. This position may include supervisory responsibilities over various employees or departments.

Joining Lodgco represents a chance to be part of a company that values diversity and equal opportunity, committed to nondiscriminatory hiring practices and compliance with federal and local employment laws. If you are a dedicated hotel professional eager to contribute to a growing company renowned for its hospitality success, this role at Hampton Inn & Suites - Grand Rapids Downtown is an ideal fit.