Shake Shack logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,561.60 - $84,385.60
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a leading hospitality brand known for its commitment to putting people first. Founded by Danny Meyer in New York City, beginning as a humble hot dog cart in Madison Square Park, the company has grown rapidly to become one of the fastest-growing names in the restaurant industry. Shake Shack is celebrated for crafting unforgettable guest experiences, combining a passion for high-quality food with exceptional hospitality. The company invests deeply in its teams, neighborhoods, and communities, standing for something good in every aspect of its operations. Shake Shack offers a vibrant, inclusive, and fun work environment where employees are encouraged to share their ideas and grow professionally alongside the company. Their dedication to community and quality has fostered a culture of respect, continuous learning, and meaningful impact through restaurant service and community engagement.

The role of Restaurant General Manager at Shake Shack is a pivotal leadership position within this dynamic environment. This position demands an individual who can lead, coach, and develop team members to exceed operational and hospitality standards. The General Manager is responsible for managing inventory, quality, safety, payroll, and scheduling, all while driving financial performance and profitability. They ensure compliance with local and state health and safety codes, execute company policies, and foster a welcoming atmosphere for both guests and employees. This role offers the opportunity to work in a high-volume, fast-paced hospitality setting where leadership skills and a passion for hospitality are essential. Shake Shack is committed to providing ongoing mentorship, training, and growth potential, allowing the General Manager to advance their career while making a significant difference in the business and community. The role comes with a competitive salary range of $65,561.60 to $84,385.60 and benefits that support employees' health, well-being, and professional development.

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&
  • L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&
  • L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Expert Level (7+ years)


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