Maple Street Biscuit Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance eligibility on day 1
weekly pay
Same-day pay access
Free Meal Every Shift
35% team member discount on food and retail
No night shifts
Community involvement

Job Description

Maple Street Biscuit Company is a vibrant and community-focused restaurant brand dedicated to serving delicious food while fostering a strong sense of belonging and support among its team members and guests. With a mission centered on "Help People, Serve Others, Be a Part of the Community," Maple Street Biscuit Company emphasizes not only exceptional culinary experiences but also the importance of community engagement and teamwork. This company prides itself on creating an inclusive environment where both employees and customers feel valued and connected. The establishment has a unique culture that encourages personal and professional growth, making it an ideal place for individuals who are passionate about leadership, collaboration, and community service to thrive and develop their careers. As a company, Maple Street is committed to providing opportunities for advancement and nurtures a positive atmosphere where team members support and uplift one another at every level, from entry roles like Ambassadors and Baristas to more senior positions such as Community Leaders, which are essentially store managers.

The role of the Assistant General Manager at Maple Street Biscuit Company is critical in maintaining the company’s high standards of service, food quality, and overall guest experience. This position works closely with the Community Leader (General Manager) to guide daily operations, ensuring that shifts run smoothly and that team members are motivated to deliver exceptional service. As an Assistant General Manager, you will be directly involved in the day-to-day functions of the restaurant, including overseeing food preparation, coordinating the team, and supporting operational plans set by senior leadership such as the Community Leader and the Mission Coach (District Manager). Your leadership will set the tone for the team, embodying the company’s mission through your actions and interactions, ultimately enhancing the customer experience and fostering a warm, welcoming environment.

This role is ideal for someone with at least one year of leadership experience in a restaurant or retail setting who thrives in a teamwork-driven atmosphere. Strong interpersonal and communication skills are necessary to effectively motivate the team and maintain smooth operations. Additionally, the role requires a valid driver’s license and reliable transportation, reflecting the responsibility and mobility needed to manage store needs efficiently. The Assistant General Manager position is an hourly role that offers a range of benefits designed to support and reward employees, including eligibility for medical insurance starting day one, weekly and same-day pay access, free meals during shifts, a substantial 35% discount on food and retail items, no night shifts, and opportunities for community involvement. This comprehensive pay and benefits package, combined with the company’s commitment to a positive workplace and career development, makes Maple Street Biscuit Company a compelling place to build your career in the hospitality and foodservice industry.

At Maple Street Biscuit Company, you’re invited to join more than just a restaurant team; you’re welcomed into a community. This role offers the chance to grow not only as a professional but as a contributing member of a company that cares deeply about its people and the neighborhoods it serves. By joining Maple Street, you become part of a supportive culture that values mission-driven leadership, continuous learning, and a passion for helping others. If you are looking for a dynamic, rewarding career in a company that embodies genuine care and commitment, the Assistant General Manager position at Maple Street Biscuit Company is an excellent opportunity to advance your career while making a meaningful difference every day.

Job Requirements

  • At least 1 year of leadership experience in a restaurant or retail environment
  • Strong interpersonal and communication skills
  • A passion for leadership and fostering a collaborative team environment
  • Valid driver’s license and reliable transportation

Job Qualifications

  • At least 1 year of leadership experience in a restaurant or retail environment
  • Strong interpersonal and communication skills
  • A passion for leadership and fostering a collaborative team environment
  • Valid driver’s license and reliable transportation

Job Duties

  • Lead and motivate the team to deliver exceptional service during your shifts
  • Assist in day-to-day operations, including food preparation, guest experience, and team coordination
  • Support and execute operational plans as directed by the Community Leader and Mission Coach (District Manager)
  • Maintain a high standard of food quality, safety, and cleanliness
  • Act as a role model by embodying Maple Street’s mission to Help People, Serve Others, Be a Part of the Community

Job Criteria

Experience

Mid Level (3-7 years)


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