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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,325.00 - $61,559.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a prominent global hospitality company specializing in food and beverage services within travel venues such as airports, highways, and major entertainment locations. Established with a commitment to exceptional service and operational excellence, HMSHost offers extensive training, career advancement opportunities, and a supportive work environment dedicated to fostering a culture of engagement, appreciation, diversity, inclusion, and fun. They pride themselves on being a global leader in the hospitality industry, known for providing high-quality dining experiences to travelers around the world.
The Assistant General Manager (AGM) role at HMSHost is a vital leadership position responsible for supporting the branch ma... Show More
The Assistant General Manager (AGM) role at HMSHost is a vital leadership position responsible for supporting the branch ma... Show More
Job Requirements
- Ability to work shifts during various operating days and hours each week
- Ability to work opening, busy day parts, and closing shifts to monitor restaurant associates' activities
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards and protocols
- Compliance with company adult beverage policies
- Ability to use discretion and judgment to resolve customer and associate issues
- Ability to operate cash registers and manage cash handling securely
Job Qualifications
- Minimum of 6 years food and beverage, cash handling, and customer service experience
- Minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards
- Familiarity with HACCP standards and compliance procedures
Job Duties
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit
- Promotes HMSHost as an employer of choice within the local community
- Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives
- Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
- Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
- Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
- Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
- Actively ensures all associates take all mandated rest breaks and meal periods
- Ensures display areas are appropriately clean, stocked, and visually appealing
- Ensures all equipment is in good working order
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
- Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Places orders for individual units, receives goods, processes invoices
- Ensures that the company has most current contact information for all associates working in the restaurant
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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