Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities
Job Description
Shake Shack is a renowned hospitality company that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack has evolved into one of the fastest-growing hospitality brands globally. Known for its commitment to quality food and exceptional customer service, Shake Shack has built a reputation for creating unforgettable dining experiences with a clear philosophy to Stand For Something Good. The company not only focuses on delivering high-quality food but also emphasizes community involvement, sustainability, and fostering a positive workplace culture. Shake Shack's team members, collectively known as the #ShackFam, are encouraged to grow personally and professionally through mentorship, ongoing training, and opportunities for career advancement within an inclusive and joyful environment.
The role of General Manager at Shake Shack is a full-time position based at the Grand Prairie location in Texas. This leadership role is integral to the success of the restaurant, requiring effective team management, operational oversight, and a strong commitment to hospitality excellence. The General Manager will be responsible for coaching and developing team members, ensuring that all safety, quality, and health standards are consistently met. They will lead the restaurant to achieve financial targets by managing budgets, controlling inventory, and overseeing payroll and scheduling. This position demands a leader who can inspire their team, build a strong sense of community within the restaurant, and promote the brand locally through engagement with customers and community events. The ideal candidate is someone with at least three years of high-volume restaurant management experience and a deep understanding of restaurant operations, including personnel management, sanitation compliance, purchasing, and financial acumen. A passion for hospitality, the ability to drive profits while prioritizing people development, and a willingness to work flexible hours are essential. Benefits for this position include competitive weekly pay with performance bonuses, medical and dental insurance, 401k with company match, paid time off, parental leave, employee discounts, and more, making it an excellent opportunity for those looking to grow in the hospitality industry while working for a company that truly values its employees and community.
The role of General Manager at Shake Shack is a full-time position based at the Grand Prairie location in Texas. This leadership role is integral to the success of the restaurant, requiring effective team management, operational oversight, and a strong commitment to hospitality excellence. The General Manager will be responsible for coaching and developing team members, ensuring that all safety, quality, and health standards are consistently met. They will lead the restaurant to achieve financial targets by managing budgets, controlling inventory, and overseeing payroll and scheduling. This position demands a leader who can inspire their team, build a strong sense of community within the restaurant, and promote the brand locally through engagement with customers and community events. The ideal candidate is someone with at least three years of high-volume restaurant management experience and a deep understanding of restaurant operations, including personnel management, sanitation compliance, purchasing, and financial acumen. A passion for hospitality, the ability to drive profits while prioritizing people development, and a willingness to work flexible hours are essential. Benefits for this position include competitive weekly pay with performance bonuses, medical and dental insurance, 401k with company match, paid time off, parental leave, employee discounts, and more, making it an excellent opportunity for those looking to grow in the hospitality industry while working for a company that truly values its employees and community.
Job Requirements
- Minimum high school diploma or equivalent
- minimum 3 years of restaurant general management experience
- experience managing budgets and P&L
- knowledge of health and safety regulations
- strong leadership and communication skills
- ability to train and motivate team members
- food handler certification preferred
- availability to work flexible hours including weekends and holidays
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of profit and loss responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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