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Shake Shack logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities

Job Description

Shake Shack is a renowned hospitality company that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack has evolved into one of the fastest-growing hospitality brands globally. Known for its commitment to quality food and exceptional customer service, Shake Shack has built a reputation for creating unforgettable dining experiences with a clear philosophy to Stand For Something Good. The company not only focuses on delivering high-quality food but also emphasizes community involvement, sustainability, and fostering a positive workplace culture. Shake Shack's team... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • minimum 3 years of restaurant general management experience
  • experience managing budgets and P&L
  • knowledge of health and safety regulations
  • strong leadership and communication skills
  • ability to train and motivate team members
  • food handler certification preferred
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of profit and loss responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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