Assistant General Manager

Fairfield by Marriott is a renowned hotel brand known for providing guests with a consistently comfortable and reliable stay. With over 1,000 locations worldwide, Fairfield by Marriott has built a reputation for warm hospitality and excellent value that appeals to travelers seeking simplicity and quality in their accommodations. The brand’s heritage rooted in the Marriott International family farm inspires a unique blend of calm, trustworthy service, and a commitment to guest satisfaction, which is a cornerstone of the Fairfield Guarantee. This guarantee ensures every guest leaves the hotel fully satisfied with their experience. By joining Fairfield by Marriott, you become part of a global portfolio of Marriott International brands, where the emphasis is on excellence, inclusivity, and career growth.

We are currently seeking a dedicated and proactive Assistant Hotel Manager to support the operations of our property. This role is instrumental in enhancing guest and employee satisfaction while ensuring the financial success of the hotel. The Assistant Hotel Manager collaborates closely with the General Manager by assisting in the development and implementation of property-wide strategies that align with the Marriott brand service standards and business objectives. This leadership role is vital in managing daily operations across all departments such as guest services, front desk, housekeeping, sales, and human resources.

The position involves verifying that all brand standards and policies are upheld and that the hotel consistently meets or exceeds guest expectations. The Assistant Hotel Manager also plays a key role in managing financial processes including payroll, accounts payable and receivable, cash handling, and banking procedures, ensuring compliance with corporate accounting standards. Supporting the development and management of departmental teams is central to the role, requiring strong leadership skills to promote professionalism, energy, and enthusiasm among staff. The role also demands a focus on guest experience management by ensuring excellent customer service practices and proactively addressing guest concerns.

In addition, this position oversees human resource responsibilities, including facilitating orientation for new employees, addressing workplace concerns, and ensuring hiring practices comply with legal requirements such as I-9 and EEO. The Assistant Hotel Manager champions a safe and inclusive working environment that adheres to health and safety regulations such as OSHA and MSDS. Overall, this role offers an exciting opportunity to grow within a respected hospitality brand that values diversity and offers a supportive, dynamic workplace where you can truly excel.