The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
401(k) Plan
flexible scheduling
performance bonuses

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu offerings and commitment to excellent customer service. Established in 1969, Wendy's has grown to become one of the leading quick-service restaurant brands worldwide, serving millions of customers every day. The brand prides itself on its fresh ingredients, signature square-shaped beef patties, and a wide variety of menu options that cater to diverse tastes. Wendy's operates through both company-owned locations and franchisees, with each franchise independently owned and operated, allowing for a tailored approach to compensation, benefits, and career development programs.

The restaurant management team at Wendy's plays a critical role in maintaining the brand's reputation and operational success. Specifically, the role of a Restaurant Manager is central to ensuring that each shift and the overall operation not only meets but exceeds customer expectations. Located in Suffolk, VA, at 6251 College Drive, this franchise location is seeking dedicated Restaurant Managers who are passionate about leveraging their leadership skills to drive business performance and foster a positive work environment.

A Restaurant Manager at Wendy's oversees restaurant operations with a hands-on leadership style, responsible for guiding the team through daily challenges while maintaining high standards of quality, service, and cleanliness. They help manage a million-dollar business with a focus on energy, efficiency, and excellence. The manager ensures that the team understands and executes the correct processes and procedures aligned with the company’s values and business goals.

In addition to day-to-day operational duties, Restaurant Managers focus on training and developing crew members and shift supervisors, thus building bench strength to create a robust leadership pipeline within the restaurant. They foster a team atmosphere that motivates employees to work collaboratively, enhancing overall productivity and job satisfaction. This position is an excellent career opportunity for individuals looking to advance in the fast-food industry, offering a dynamic work environment where leadership, operational expertise, and customer service skills converge.

While the compensation and benefits packages for this role are determined by the franchise owner and may vary from company-owned stores, the position offers the chance to be part of a respected brand with significant career growth potential. If you have a passion for leading teams, driving business success, and providing outstanding customer experiences, the Restaurant Manager role at this Wendy's franchise in Suffolk is an ideal opportunity to develop your management career in a fast-paced, rewarding environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or related field
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Ability to work flexible hours including weekends and holidays
  • Must be able to handle fast-paced work environment
  • Basic math and computer skills

Job Qualifications

  • Proven leadership experience in restaurant or retail management
  • Strong interpersonal and communication skills
  • Ability to motivate and develop team members
  • Knowledge of restaurant operations and customer service principles
  • High school diploma or equivalent
  • Previous experience in fast-food industry is preferred
  • Ability to work in a fast-paced environment

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere
  • Provide direction and training to team members
  • Ensure each shift achieves its business goals
  • Oversee restaurant operations and customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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