
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work-life balance
career growth
Health and well-being
Retirement
Award-winning workplace
quarterly bonuses
Semi-annual bonus
Job Description
Drury Hotels is a distinguished hospitality company known for its award-winning service and commitment to creating a workplace where employees feel truly valued and empowered. Located in Brentwood, Missouri, Drury Hotels operates numerous properties across the United States, delivering exceptional guest experiences through dedicated and passionate team members. The company prides itself on fostering a culture that supports work-life balance, career growth, health and well-being, and a rewarding environment in which employees can thrive both personally and professionally. Recognized by Newsweek as one of America's Greatest Workplaces in 2025, Drury Hotels firmly believes that finding a place where you belong is integral to both employee satisfaction and guest delight.
The role available at the Drury Hotels property at 8700 Eager Road in Brentwood is a pivotal leadership position within the Operations Leadership team. This role focuses on providing expert leadership across all departments of the hotel to ensure the delivery of exceptional guest service. It involves the training, development, and coaching of team members to help them succeed in their roles and meet or exceed performance expectations. The successful candidate will be accountable for driving key business metrics including quality, service, profitability, and team engagement. By continuously role modeling quality assurance best practices, this individual will ensure that the hotel consistently meets or surpasses operational benchmarks and guest satisfaction standards.
This leadership role is designed for someone who is passionate about serving others and enhancing the guest experience while inspiring and guiding a team toward excellence. The position is ideal for candidates with a background in hospitality or related fields, who possess at least a year of supervisory experience and demonstrated leadership capabilities. Hotel experience is preferred, reflecting the need for candidates who are familiar with the unique demands and rhythms of the hospitality industry.
In addition to the intrinsic rewards of shaping an outstanding guest experience and leading a dedicated team, the company offers an attractive compensation and benefits package. Employees benefit from flexible scheduling, paid time off, hotel discounts, free room nights, and a comprehensive health and well-being program that includes medical, dental, vision, prescription coverage, life insurance, disability insurance, and a Team Member Assistance Program. Furthermore, Drury Hotels supports long-term financial security through a company-matched 401(k) retirement plan. Regular bonuses and incentives are also part of the compensation package, reflecting the company’s philosophy of shared success and recognition.
At Drury Hotels, career growth is genuinely supported through mentorship, cross-training, development plans, and management training opportunities. The culture encourages continuous learning and advancement, as demonstrated by over 200 internal promotions in the past year alone. Those who join the team can expect not just a job, but a fulfilling career path within a renowned hospitality brand that prioritizes integrity, respect, and excellence in everything it does.
The role available at the Drury Hotels property at 8700 Eager Road in Brentwood is a pivotal leadership position within the Operations Leadership team. This role focuses on providing expert leadership across all departments of the hotel to ensure the delivery of exceptional guest service. It involves the training, development, and coaching of team members to help them succeed in their roles and meet or exceed performance expectations. The successful candidate will be accountable for driving key business metrics including quality, service, profitability, and team engagement. By continuously role modeling quality assurance best practices, this individual will ensure that the hotel consistently meets or surpasses operational benchmarks and guest satisfaction standards.
This leadership role is designed for someone who is passionate about serving others and enhancing the guest experience while inspiring and guiding a team toward excellence. The position is ideal for candidates with a background in hospitality or related fields, who possess at least a year of supervisory experience and demonstrated leadership capabilities. Hotel experience is preferred, reflecting the need for candidates who are familiar with the unique demands and rhythms of the hospitality industry.
In addition to the intrinsic rewards of shaping an outstanding guest experience and leading a dedicated team, the company offers an attractive compensation and benefits package. Employees benefit from flexible scheduling, paid time off, hotel discounts, free room nights, and a comprehensive health and well-being program that includes medical, dental, vision, prescription coverage, life insurance, disability insurance, and a Team Member Assistance Program. Furthermore, Drury Hotels supports long-term financial security through a company-matched 401(k) retirement plan. Regular bonuses and incentives are also part of the compensation package, reflecting the company’s philosophy of shared success and recognition.
At Drury Hotels, career growth is genuinely supported through mentorship, cross-training, development plans, and management training opportunities. The culture encourages continuous learning and advancement, as demonstrated by over 200 internal promotions in the past year alone. Those who join the team can expect not just a job, but a fulfilling career path within a renowned hospitality brand that prioritizes integrity, respect, and excellence in everything it does.
Job Requirements
- Passion to serve others and exceed guests’ expectations
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience
- Demonstrated leadership success
- Hotel experience preferred
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
- Strong leadership and communication skills
- Ability to motivate and develop a team
Job Duties
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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