The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, innovative menu items, and commitment to quality service. Established in 1969, Wendy's has grown to become one of the leading quick-service restaurants in the world, operating thousands of locations across various countries. The brand prides itself on its square-shaped fresh beef patties, made-to-order sandwiches, and a customer-centric approach that ensures a welcoming dining experience for all patrons. Wendy's franchise model allows local entrepreneurs to independently own and operate restaurants while maintaining the high standards and values set by the company. This decentralized approach empowers franchise owners to tailor their offerings and service to fit their community's unique preferences while benefiting from the strength and reputation of a global brand.

This particular opportunity is with one of Wendy's numerous franchisees located at 725 Newtown Rd, Norfolk, VA 23502. Being independently owned and operated, franchise locations may have unique compensation packages and benefits that differ from company-owned stores, offering flexibility and localized management. The position available is for a Restaurant Manager, an essential leadership role that drives operational excellence and builds a productive team environment within the busy fast-food industry.

As a Restaurant Manager at Wendy's, you will be entrusted with overseeing a million-dollar business, ensuring that every aspect of daily operations runs smoothly and efficiently with a strong focus on high energy and high standards. Your leadership will directly impact the customer experience, staff development, and business outcomes. You will guide and train crew members and shift supervisors, helping them grow their skills and potential to foster a motivated and capable team. The role demands a deep understanding of business operations, employee engagement, and customer satisfaction strategies to achieve and exceed the restaurant’s business goals each shift.

Moreover, the Restaurant Manager at Wendy's plays a pivotal role in maintaining a positive, team-oriented atmosphere while managing operational logistics, staff schedules, inventory control, and compliance with safety and quality standards. This position is ideal for individuals who thrive in dynamic, fast-paced environments and who possess a genuine passion for service excellence and team leadership. By joining Wendy's as a Restaurant Manager, you become part of a legacy of quality, innovation, and community-driven service that promotes career growth and professional development within the food service industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or related field
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong organizational and multitasking skills
  • Capability to handle high-pressure situations and fast-paced environment

Job Qualifications

  • Proven experience in restaurant management or a similar leadership role
  • Strong leadership and interpersonal skills
  • Ability to train and develop staff effectively
  • Knowledge of restaurant operations and customer service principles
  • Excellent communication and problem-solving abilities

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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