The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Wendy's is a globally recognized fast-food restaurant chain that is renowned for its quality food, friendly service, and commitment to delivering an exceptional customer experience. Established in 1969, Wendy's has grown to become the third-largest hamburger fast-food chain worldwide. The company's commitment to freshness, quality ingredients, and innovative menu offerings has helped it maintain a strong foothold in the competitive fast-food industry. Wendy's operates thousands of restaurants across the United States and internationally, fostering a culture of respect, teamwork, and continuous improvement. At its core, Wendy's values its employees as critical contributors to its success, offering career growth opportunities and a supportive working environment.

The specific location at 365 W. 78th Rd., Hialeah, FL 33014, is part of the Wendy’s network that emphasizes community involvement and delivering high-quality service to its customers. This location prides itself on maintaining operational excellence and high standards reflective of Wendy's nationwide reputation.

The role of a Restaurant Manager at Wendy's is a vital leadership position within the restaurant's management team. Restaurant Managers at Wendy's are responsible for directing and training their team to ensure that every customer's expectations are not only met but exceeded. This leadership role involves overseeing shifts to achieve business goals, maintaining high energy, and enforcing high standards throughout the restaurant operations. A Restaurant Manager helps run a million-dollar business by understanding the right way to conduct business and guiding the team accordingly. They play a crucial part in developing successful Crew and Shift Supervisors, contributing to building a strong leadership pipeline, and fostering a positive and collaborative team atmosphere.

As a Restaurant Manager, you will be at the forefront of ensuring that operational practices meet company standards in areas such as food quality, cleanliness, customer service, and employee performance. You will also implement business strategies that drive sales, reduce costs, and improve overall profitability. Wendy's promotes equality and inclusion in its workplace and offers reasonable accommodations for individuals with disabilities to perform essential job functions. This employment opportunity provides a dynamic environment where professional growth and leadership development are encouraged and rewarded. If you are passionate about leading teams, driving business success, and offering exceptional customer experience in the fast-food industry, Wendy's Restaurant Manager position is an excellent career choice with competitive compensation and career advancement possibilities.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management preferred
  • Strong leadership and team-building skills
  • Excellent communication skills
  • Ability to work flexible hours including nights and weekends
  • Capable of standing for long periods
  • Ability to handle fast-paced and challenging environments

Job Qualifications

  • Previous management experience in the food service industry preferred
  • Strong leadership skills and ability to motivate a team
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Knowledge of restaurant operations and customer service best practices
  • High school diploma or equivalent

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a Team atmosphere
  • Provide direction and training to team members
  • Oversee shifts to achieve business goals
  • Ensure operational standards are met consistently

Job Criteria

Experience

Mid Level (3-7 years)


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