The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Bonuses

Job Description

Wendy's is a leading global fast-food restaurant chain known for its fresh, high-quality ingredients and iconic square-shaped hamburgers. Established in 1969, Wendy's has grown into one of the most recognized brands in the quick-service restaurant industry, serving millions of customers worldwide every day. The company operates a mix of company-owned and franchised restaurants, focusing on providing an exceptional customer experience, speedy service, and consistent food quality. Each location aims to uphold Wendy's commitment to quality, value, and community engagement, making it a preferred choice for families and individuals looking for a quick yet delightful dining experience.

This particular job opportunity is with a franchised Wendy's location in Easton, PA, specifically at 200 Trolley Line Drive, Bldg C1. Being a franchise location means it is independently owned and operated, providing unique benefits and career programs that may differ from company-owned stores. Candidates interested in this role are encouraged to apply in person at the given address in Tatamy, PA.

The Restaurant Manager position at Wendy's is a crucial leadership role, pivotal to the success of the restaurant's operations and customer satisfaction. As a Restaurant Manager, you will be responsible for directing and managing the restaurant staff to ensure that all customer expectations are not only met but exceeded. This role requires a dynamic individual with high energy, strong leadership capabilities, and a deep understanding of business operations within the fast-food industry.

Restaurant Managers at Wendy's are entrusted with overseeing shifts that generate significant revenue, often running million-dollar business units. This requires the ability to maintain high operational standards, uphold company policies, and motivate the team to deliver excellent service consistently. You will serve as a mentor and trainer for crew members, shift supervisors, and other staff, helping to build strong leadership pipelines within the restaurant and fostering a team-oriented atmosphere.

The role demands a hands-on approach, guiding the team to do business the right way, complying with health and safety regulations, and achieving the restaurant's financial goals. Effective communication skills, problem-solving abilities, and a passion for customer service are essential to thrive in this position. If you enjoy working in a fast-paced environment, leading a diverse team, and have a knack for managing day-to-day restaurant operations efficiently, this role offers rewarding challenges and opportunities for personal and professional growth.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant or retail management preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lead a team effectively
  • Strong organizational skills
  • Ability to handle multiple tasks simultaneously
  • Must be able to work in a fast-paced environment

Job Qualifications

  • Prior restaurant management experience preferred
  • Strong leadership and communication skills
  • Ability to train and develop staff
  • Knowledge of food safety and sanitation standards
  • High school diploma or equivalent
  • Ability to work in a fast-paced environment
  • Problem-solving skills

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful crew and shift supervisors
  • Maintain a team atmosphere
  • Provide direction, training, and expertise to ensure customer expectations are exceeded
  • Oversee shift operations to achieve business goals
  • Foster a positive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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