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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Flexible work schedule
Professional development opportunities
Employee Discounts
Job Description
The Jacksonville Jumbo Shrimp are the Triple-A affiliate of the Miami Marlins and the reigning 2025 Triple-A National Champions. The team plays at VyStar Ballpark, located in the heart of downtown Jacksonville, Florida. Known for delivering affordable and family-friendly entertainment, the Jumbo Shrimp are a beloved presence in one of the fastest-growing markets in the United States. Owned and operated by Prospector Baseball Group (PBG), the franchise is part of a portfolio of Minor League Baseball clubs focused on operational excellence, community engagement, and fan experience enhancement. PBG is an operator-led platform that leverages deep operational expertise, long-term stewardship, and... Show More
Job Requirements
- Bachelor’s degree or higher
- Minimum 5 years leadership experience in sports or entertainment
- Proven success in ticket sales and attendance growth
- Experience managing diverse teams
- Strong data analysis capabilities
- Excellent verbal and written communication skills
- Ability to manage multiple departments
- Willingness to work nights, weekends, and holidays
Job Qualifications
- Bachelor’s degree required
- MBA or advanced degree preferred
- 5+ years of progressive leadership experience in sports, entertainment, or related industry
- Demonstrated track record of driving ticket sales, group sales, or attendance growth in professional sports
- Experience managing cross-functional teams and holding staff accountable to measurable outcomes
- Strong analytical skills
- excellent communicator in written, verbal, and public settings
- Deep understanding of sports operations, fan engagement, and competitive sports markets
- Passion for baseball and community engagement
- Ability to work flexible schedule including nights, weekends, and holidays
Job Duties
- Own and lead the club's annual attendance strategy, setting game-by-game targets and managing toward seasonal goals
- Identify and close attendance gaps through data analysis, promotional calendars, competitor schedules, and community events
- Oversee the Ticket Sales team and partner with Marketing and Promotions to design compelling in-park experiences
- Develop and execute strategies focused on increasing attendance
- Champion the group sales pipeline including corporate outings, school days, birthday packages, and fundraiser events
- Analyze gate data, survey results, and market research post-game and post-series
- Serve as internal champion for an outstanding ballpark experience from entry to exit, including flow, sight lines, fan engagement, accessibility, and staff hospitality
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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