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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its wide variety of flavorful sauces and wings. Established as a hub for sports fans and wing lovers alike, Buffalo Wild Wings combines a lively environment with quality food and excellent customer service. This company specializes in providing an energetic atmosphere that encourages social interaction while delivering expertly prepared dishes and beverages. With a robust national presence, Buffalo Wild Wings prides itself on maintaining high standards for food quality, safety, and overall guest experience across all its locations.
The Assistant General Manager positi... Show More
The Assistant General Manager positi... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum two years restaurant management experience required
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Qualifications
- Must be at least 21 years of age
- Minimum two years restaurant management experience required
- College degree preferred or equivalent in experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Forms strong working relationships within team
- Identifies additional tasks to be completed and willingly assists others
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Effectively handle guest complaints
- Assist marketing techniques and research to attract new guests
- Build positive, professional relationships with members of the community
- Assist with all staffing needs to ensure proper staffing levels are maintained
- Review applications, interview candidates, and training
- Plan and lead shift meetings and solicit feedback from team members
- Provide performance feedback and recognition to all hourly team members on an ongoing and timely basis
- Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents
- Effectively communicate all employee relation issues to Human Resources
- Manage shifts to achieve sales and profit goals including hourly labor and cost of sales
- Responsible for completion of administrative manager functions and transactions
- Ensure adherence to SERV Safe Alcohol, Food and HACCP standards
- Ensure PCI compliance for all credit card transaction documents
- Conduct time punch audit daily and make corrections accordingly
- Assist with rollouts of new company programs, policies, and procedures
- Unload vendor trucks/pallets, ensure inventory is properly received and rotated
- Ensure team meets or exceeds cost of sales actual vs legitimate target
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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