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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Professional development opportunities
Retirement plan options

Job Description

You are applying for a position with a franchisee of Taco Bell, not Taco Bell Corporation or any of its affiliates. This important distinction means that if hired, your employer will be the independent business owner of the franchise, offering employment terms that vary by location. Each franchisee operates as its own entity, setting unique compensation packages and benefits. Taco Bell is a globally recognized fast-food brand known for its Mexican-inspired menu items served in a quick-service restaurant format. This opportunity allows you to work within a reputable brand while experiencing a close-knit team environment under the guidance of a local franchisee. The franchisee operates the restaurant located at 1809 Veterans Boulevard in Del Rio, Texas, providing excellent food service to customers in this community.

The role of Assistant Manager at this Taco Bell franchise is a dynamic leadership position designed to assist the Restaurant General Manager (RGM) in managing daily restaurant operations and ensuring the highest standards of customer service and food quality are met. This role requires someone who thrives in a fast-paced environment, possesses strong organizational skills, and is passionate about leading teams. As an Assistant Manager, you will have the responsibility of overseeing shift operations, managing team members including Team Member Trainers and Shift Leads, and helping to maintain overall restaurant standards for cleanliness, food safety, and customer satisfaction. You will step into the leadership role in the absence of the RGM, ensuring operations continue smoothly without disruption.

Key responsibilities include supporting the RGM with administrative tasks, team member management, and facility upkeep. You will be instrumental in recruiting, hiring, and developing team members and shift leads to build a motivated and skilled workforce. Your leadership will directly influence the quality of customer interactions, employee engagement, and operational efficiency. Additionally, you will take an active role in addressing customer complaints promptly and professionally, demonstrating excellent problem-solving skills with a friendly demeanor.

The Assistant Manager is expected to model positive behaviors such as providing constructive feedback to team members, adhering strictly to company policies including those related to cash handling, security, inventory, and labor management. You will also be responsible for reading and interpreting operational reports and responding appropriately to any issues identified, ensuring continuous improvement in restaurant performance. These duties require a candidate who is detail-oriented, communicative, and proactive in fostering a positive work environment.

Overall, this position is an excellent opportunity for individuals seeking a leadership role in the restaurant industry with a well-known brand under the guidance of an entrepreneurial franchise owner. Working at this Taco Bell location will allow you to gain valuable management experience, develop your leadership capabilities, and contribute to a respected franchise's success. If you have a passion for hospitality, teamwork, and operational excellence, this Assistant Manager role is designed for you.

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant management or supervisory role
  • strong interpersonal and communication skills
  • ability to work flexible hours including weekends and holidays
  • ability to handle customer complaints professionally
  • knowledge of safety and hygiene standards
  • basic understanding of cash handling and inventory control

Job Qualifications

  • Experience in restaurant or food service management
  • strong leadership and team management skills
  • ability to solve customer complaints effectively
  • good communication skills
  • knowledge of cash handling and security procedures
  • experience with inventory and labor management
  • capability to read and analyze reports
  • ability to train and develop staff

Job Duties

  • Support the Restaurant General Manager by managing work shifts
  • complete administrative duties
  • provide leadership in absence of the Restaurant General Manager
  • ensure team members and shift leads complete assigned duties
  • serve safe and quality food
  • assist with facility maintenance
  • find, hire, and develop team members and shift leads
  • ensure health and safety standards are met
  • solve customer complaints quickly and professionally
  • provide feedback to team members
  • follow cash, security, inventory, and labor policies
  • read and understand reports to solve problems

Job Criteria

Experience

Mid Level (3-7 years)


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