The Wendy's Company logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $77,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
short-term disability insurance
long-term disability insurance
Life insurance
Paid Time Off
Quarterly bonus potential
ON DEMAND PAY

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality, customer service, and a welcoming environment. As a leader in the quick-service restaurant industry, Wendy's operates thousands of locations globally, striving to offer fresh, made-to-order meals that delight customers with every visit. Known for its iconic square patties and fresh, never frozen beef, Wendy's emphasizes innovation, operational excellence, and an inclusive culture that values diversity and teamwork. This particular opportunity is with a Wendy's franchise location at 7909 NE 6TH AVE, Vancouver, WA, an independently owned and operated branch that maintains high standards aligned with the corporate brand while fostering a local, community-focused atmosphere. Wendy's franchise organizations offer varying compensation, benefits, and career growth programs, making every franchise unique with strong prospects for personal development and success.

The Assistant General Manager role at Wendy's is pivotal in supporting the General Manager to create a positive and engaging culture for crew members while ensuring every customer experiences "A Cut Above" service. This role is ideal for professionals passionate about leadership, customer engagement, and operational management in a fast-paced environment. As Assistant General Manager, you will utilize your knowledge of positional skills, customer service, health, and safety regulations to consistently deliver a "WOW" experience to both guests and team members. You will play an integral role in driving team performance, maintaining operational standards, and fostering an environment where employees feel motivated and empowered to excel. With a starting salary range from $62,000 to $77,000 annually, this role offers competitive compensation alongside a suite of benefits that support well-being and career advancement.

Wendy's provides a structured training path tailored to your personal growth and career development within the fast-food industry. This support system, combined with a team-oriented workplace, allows Assistant General Managers to thrive and develop their leadership skills effectively. Benefits include medical coverage, short-term and long-term disability insurance, life and accidental death insurance, paid time off, and quarterly bonus potential. Additionally, the franchise offers innovative compensation features like On Demand Pay, allowing employees to access their earned wages promptly.

Joining Wendy's means becoming part of a diverse and inclusive workplace that welcomes employees from all races, religions, nationalities, genders, and members of the LGBTQ+ community. The company is dedicated to providing reasonable accommodations to people with disabilities to ensure everyone has equal access to perform their roles effectively. The Assistant General Manager position is not only a step toward career growth but also an opportunity to contribute meaningfully to a vibrant team passionate about exceptional customer service and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a supervisory or assistant management role
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand for extended periods
  • excellent organizational skills
  • basic math and computer literacy

Job Qualifications

  • Experience in leadership or management roles in the food service industry
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of health and safety regulations
  • problem-solving skills
  • ability to motivate and lead a team
  • customer service orientation

Job Duties

  • Support the General Manager in daily restaurant operations
  • lead and motivate crew members to deliver excellent customer service
  • ensure compliance with health and safety regulations
  • manage inventory and control costs
  • maintain a clean and safe environment
  • assist in hiring and training new employees
  • analyze sales and performance metrics to drive improvements

Job Criteria

Experience

Mid Level (3-7 years)


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