Assistant General Manager

Antioch, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $105.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) matching

Wellness Support

Life insurance

Disability insurance

Savings accounts

Tuition Assistance

Travel and lodging perks

Job Description

Stonebridge is a distinguished hospitality management company known for delivering exemplary guest experiences and operational excellence across its diverse portfolio of hotels and resorts. Dedicated to fostering a culture of teamwork, respect, and continuous improvement, Stonebridge emphasizes the professional development of its team members while maintaining a strong commitment to guest satisfaction and community engagement. The company operates in multiple locations and is recognized for its innovative approaches to hospitality management, sustainable practices, and commitment to diversity and inclusion. With a focus on quality service and creating memorable stays, Stonebridge consistently achieves strong financial and operational results by empowering its employees and investing in state-of-the-art technologies and training programs.

The role of Assistant General Manager at Stonebridge's Walnut Creek, California location offers a prime opportunity for hospitality professionals eager to advance their careers within a supportive and dynamic environment. This full-time exempt position, reporting directly to the General Manager, plays a critical role in overseeing daily hotel operations with a particular focus on front-of-house and housekeeping departments. The Assistant General Manager supports operational and financial performance by ensuring seamless cooperation among staff, optimizing occupancy and revenue strategies, and delivering exceptional guest services.

The position requires hands-on leadership, including responsibility for training and motivating front desk and housekeeping staff, assisting in budget preparation and expense control, implementing company policies, and managing guest loyalty programs. The Assistant General Manager acts as a key liaison between various hotel departments, ensuring compliance with internal protocols and franchise standards while responding swiftly and effectively to guest concerns. They are also charged with recruitment, staff development, and maintaining the overall condition and quality of the property.

Compensation for this role ranges between $105,000 to $110,000 annually, reflecting the experience and expertise expected. Beyond operational management, this position offers the chance to contribute strategically to the hotel's success through data-driven decision-making, local market analysis, and collaboration with the General Manager to overcome challenges and identify new opportunities for growth. The role demands excellent communication, organizational skills, comprehensive knowledge of revenue and financial management, and the ability to lead a diverse team in a fast-paced hospitality setting.

Stonebridge provides a nurturing work environment committed to equal employment opportunities and reasonable accommodations for team members with disabilities. The company offers extensive benefits encompassing medical, dental, vision insurance, paid time off, 401(k) matching, wellness resources, life and disability insurance, savings accounts, tuition assistance, and travel and lodging perks. This role is ideal for a results-oriented, guest-focused leader ready to make a significant impact within one of the hospitality industryÆs respected management companies.

Job Requirements

Bachelor's degree in hotel/restaurant management business or related field or equivalent experience
3-5 years of experience in hotel management with a focus on front-of-house or rooms division operations
Strong knowledge of revenue management financial analysis and budgeting
Proficiency in property management systems and microsoft office
Excellent communication and leadership skills
Ability to make data-driven decisions adjust strategies and resolve guest issues effectively
Experience in recruitment staff training and performance management
Strong organizational skills
Ability to manage multiple tasks and priorities

Job Qualifications

Bachelor's degree in Hotel/Restaurant Management Business or a related field or equivalent experience
3-5 years of experience in hotel management with a focus on front-of-house or rooms division operations
Strong knowledge of revenue management financial analysis and budgeting
Proficiency in property management systems and Microsoft Office
Excellent communication and leadership skills
Ability to make data-driven decisions adjust strategies and resolve guest issues effectively
Experience in recruitment staff training and performance management
Strong organizational skills with the ability to manage multiple tasks and priorities

Job Duties

Assist the General Manager in overseeing hotel operations focusing on front-of-house and housekeeping departments
Provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates
Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures
Train and motivate front desk staff to perform front office operations revenue management tasks and customer service protocols
Help produce the annual budget and forecast changes in operating expenses and labor costs
Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins
Administer company policies for cash handling accounts payable accounts receivable and payroll in the General Manager's absence