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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $24.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development

Job Description

Black Family Hospitality (BFH) is a family-owned Texas institution renowned for its deep-rooted traditions, heartfelt service, and exemplary hospitality. Established in 2014 by siblings Mike, Mark, and Christina Black, the company began its journey with the opening of the first Terry Black's BBQ in Austin, TX. This flagship location quickly blossomed into a beloved Texas icon, celebrated worldwide for its authentic and mouthwatering barbecue that sets the standard for quality and flavor. Over the years, BFH has expanded its footprint beyond Austin to several key Texas cities including Dallas, Lockhart, Waco, and Fort Worth, with aggressive growth and new locations... Show More

Job Requirements

  • High school diploma or equivalent
  • previous restaurant supervisory experience
  • knowledge of food safety and health regulations
  • ability to manage and train staff
  • strong communication skills
  • proficiency in Microsoft Office Suite
  • ability to handle disciplinary actions professionally
  • capacity to work flexible hours including weekends and holidays

Job Qualifications

  • Strong supervisory and leadership skills
  • excellent interpersonal skills with a focus on customer service
  • excellent time management skills
  • excellent organizational skills and attention to detail
  • familiarity with food handling, safety, and restaurant guidelines
  • proficient with Microsoft Office Suite or related software

Job Duties

  • Hires and trains restaurant staff
  • organizes and oversees staff schedules
  • conducts timely and constructive performance evaluations
  • handles discipline and termination of employees in accordance with restaurant policy
  • supervises food preparation ensuring compliance with health, safety, food handling, and hygiene standards
  • ensures customer satisfaction with all aspects of the restaurant and dining experience
  • handles customer complaints resolving issues diplomatically and courteously
  • ensures compliance with alcoholic beverage regulations
  • estimates food and beverage costs
  • manages inventory and purchases food and supplies
  • conducts daily inspection of restaurant and equipment ensuring compliance with health, safety, and hygiene standards
  • evaluates restaurant equipment for repairs and maintenance and schedules service
  • maintains sales records and tracks cash receipts
  • prepares and submits operations reports and other documentation requested by leadership
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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