Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
vision plan
dental plan
Life insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly expanding multi-concept franchise restaurant developer and operator, overseeing a portfolio of more than 300 stores spread across 17 states. As a licensed franchisee, WKS proudly operates a diverse range of well-known brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café. The company is recognized for its commitment to delivering exceptional dining experiences while maintaining high standards of quality, service, and operational excellence in all of its establishments.
Wendy's, one of the flagship brands within the WKS Restaurant Group, is a globally recognized quick-service restaurant chain renowned for its fresh ingredients, signature square-shaped beef patties, and dedication to customer satisfaction. The success of Wendy's is supported by teams of dedicated professionals who strive to uphold the brand's standards and continuously promote growth and operational efficiency.
The Assistant General Manager role at Wendy's offers an exciting opportunity for an individual with strong leadership skills and a passion for the restaurant industry. This role involves assisting the General Manager in overseeing daily restaurant operations and staff management to ensure seamless service delivery and adherence to company policies and procedures. The Assistant General Manager plays a vital role in executing all company policies, programs, and systems, contributing to the achievement of store objectives.
Key responsibilities also include ensuring compliance with all federal, state, and local laws, as well as maintaining high ethical business practices across all facets of the restaurant. The position requires someone who can effectively motivate and guide team members, manage operational logistics, and deliver excellent customer experiences while maintaining profitability and efficiency.
Besides operational duties, the Assistant General Manager will participate actively in employee development initiatives, including crew orientation and training programs designed to build a knowledgeable and motivated workforce. This position demands strong communication skills for interacting with staff and customers alike, as well as solid analytical abilities to manage various operational metrics such as sales, inventory, and labor schedules.
Employment with Wendy's under the WKS Restaurant Group franchise also comes with a competitive benefits package aimed at supporting both personal and professional growth. Eligible employees gain access to medical, vision, and dental insurance plans shortly after starting employment, life insurance benefits, and participation in a 401k plan with a company match program facilitating retirement savings. Additionally, paid vacation time accrues based on tenure, emphasizing the company's commitment to work-life balance.
Overall, the Assistant General Manager role at Wendy's presents a dynamic and rewarding career opportunity within a reputable and expanding franchise group. Candidates pursuing this role should be prepared to embrace a fast-paced, customer-focused environment while demonstrating leadership, operational savvy, and a dedication to continuous improvement. This role is particularly suited for those who enjoy working in team-driven settings and have a keen interest in contributing to the legacy and growth of a beloved restaurant brand.
Wendy's, one of the flagship brands within the WKS Restaurant Group, is a globally recognized quick-service restaurant chain renowned for its fresh ingredients, signature square-shaped beef patties, and dedication to customer satisfaction. The success of Wendy's is supported by teams of dedicated professionals who strive to uphold the brand's standards and continuously promote growth and operational efficiency.
The Assistant General Manager role at Wendy's offers an exciting opportunity for an individual with strong leadership skills and a passion for the restaurant industry. This role involves assisting the General Manager in overseeing daily restaurant operations and staff management to ensure seamless service delivery and adherence to company policies and procedures. The Assistant General Manager plays a vital role in executing all company policies, programs, and systems, contributing to the achievement of store objectives.
Key responsibilities also include ensuring compliance with all federal, state, and local laws, as well as maintaining high ethical business practices across all facets of the restaurant. The position requires someone who can effectively motivate and guide team members, manage operational logistics, and deliver excellent customer experiences while maintaining profitability and efficiency.
Besides operational duties, the Assistant General Manager will participate actively in employee development initiatives, including crew orientation and training programs designed to build a knowledgeable and motivated workforce. This position demands strong communication skills for interacting with staff and customers alike, as well as solid analytical abilities to manage various operational metrics such as sales, inventory, and labor schedules.
Employment with Wendy's under the WKS Restaurant Group franchise also comes with a competitive benefits package aimed at supporting both personal and professional growth. Eligible employees gain access to medical, vision, and dental insurance plans shortly after starting employment, life insurance benefits, and participation in a 401k plan with a company match program facilitating retirement savings. Additionally, paid vacation time accrues based on tenure, emphasizing the company's commitment to work-life balance.
Overall, the Assistant General Manager role at Wendy's presents a dynamic and rewarding career opportunity within a reputable and expanding franchise group. Candidates pursuing this role should be prepared to embrace a fast-paced, customer-focused environment while demonstrating leadership, operational savvy, and a dedication to continuous improvement. This role is particularly suited for those who enjoy working in team-driven settings and have a keen interest in contributing to the legacy and growth of a beloved restaurant brand.
Job Requirements
- knowledge of company operating systems and procedures
- knowledge of company policies and procedures related to job responsibilities
- understanding of supervisory practices
- familiarity with crew orientation and training programs
- knowledge of federal, state, and local employment laws
- ability to read and interpret documents
- ability to write reports and correspondence
- ability to speak effectively before groups
- ability to perform basic arithmetic operations
- ability to compute rate, ratio, and percent
- ability to solve practical problems
- attendance at Crew Interviewing Workshop within 90 days
- Serve-Safe Certification
Job Qualifications
- one year certificate from college or technical school
- three to six months related experience or training
- ability to read and interpret safety rules and operating instructions
- ability to write routine reports and correspondence
- effective communication skills
- ability to perform basic mathematical calculations
- problem-solving skills with limited standardization
- attendance at Crew Interviewing Workshop within 90 days
- Serve-Safe Certification
Job Duties
- assist the General Manager in managing operations and staff
- execute all company policies, procedures, programs, and systems
- participate in achievement of store objectives
- ensure compliance with all federal, state, and local laws and ethical business practices
- oversee crew orientation and training programs
- maintain high standards of customer service
- manage daily restaurant logistics and employee schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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