The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Opportunities for advancement
Healthcare options
Paid Time Off
401(k) Plan

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu items and commitment to quality service. Founded in 1969, Wendy's has grown to become one of the leading names in the quick-service restaurant industry. The company prides itself on its square-shaped beef patties, fresh ingredients, innovative menu offerings, and customer-centric service model. With thousands of locations worldwide, Wendy's offers a dynamic and fast-paced environment where employees can develop valuable skills in restaurant operations, management, and team leadership. The brand emphasizes a culture of high standards, teamwork, and continuous improvement, making it an attractive employer for individuals seeking a challenging yet rewarding career in the foodservice sector.

This specific job opportunity is with one of Wendy's many franchisees located at 3700 Tiffany Lane, Virginia Beach, VA. As these franchise locations are independently owned and operated, compensation packages, benefits, and career advancement programs may vary and are determined locally by the franchisee. This offers a unique entrepreneurial environment where managers can influence the success of a million-dollar business with direct impact on local operations.

The role of Restaurant Manager at Wendy's is critical in ensuring the seamless and efficient operation of the restaurant while delivering an exceptional customer experience. Restaurant Managers are integral members of the leadership team, providing the direction, expertise, and training necessary for crew members and shift supervisors to excel in their roles. They uphold Wendy's commitment to quality, high energy, and operational standards, ensuring that each shift meets or exceeds its business goals. The Restaurant Manager supports the business by managing day-to-day operations, optimizing team performance, and maintaining a positive and productive workplace culture. This role demands strong leadership skills, business acumen, and the ability to motivate and develop others.

Key responsibilities include overseeing high-energy shifts, maintaining a team-focused environment, and ensuring compliance with Wendy's operational standards. Additionally, Restaurant Managers play a vital role in recruiting, training, and mentoring crew and shift supervisors to build a strong bench of talent that supports the restaurant's success. They contribute significantly to the restaurant's profitability by managing inventory, labor costs, and implementing local marketing and promotional initiatives. The position requires a proactive approach to problem-solving, excellent interpersonal skills, and the ability to foster a collaborative team atmosphere. Working as a Restaurant Manager at Wendy's provides not only a chance to lead a thriving restaurant business but also a platform to build a career in restaurant management with opportunities for growth within the Wendy's franchise network.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or leadership preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong leadership and team-building abilities
  • Excellent communication skills
  • Capability to manage multiple priorities and tasks
  • Commitment to maintaining high standards of food safety and customer service

Job Qualifications

  • Proven leadership or management experience in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to train, develop, and motivate a team
  • Understanding of restaurant operations and business management
  • High school diploma or equivalent
  • Experience working in the quick-service restaurant industry is preferred

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful crew and shift supervisors
  • Maintain a team atmosphere
  • Oversee daily restaurant operations to ensure efficiency and quality service
  • Manage staffing and labor costs effectively
  • Drive sales and customer satisfaction through staff motivation and operational excellence

Job Criteria

Experience

Mid Level (3-7 years)


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