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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Ashland, VA, operated by Hotel Management & Consulting, Inc., is a leading extended-stay hotel brand that provides comfortable and affordable accommodations designed to meet the needs of both short-term and long-term guests. WoodSpring Suites is committed to delivering exceptional hospitality through a friendly and professional team dedicated to guest satisfaction. The Ashland location boasts modern amenities, welcoming spaces, and a convenient location that attracts business travelers, families, and individuals seeking quality lodging at competitive rates. Hotel Management & Consulting, Inc. emphasizes a performance-based culture that values hard work, respect for personal life, and merit-based career advancement within... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, pull regularly up to 20lbs and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping duties and daily laundry and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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