Assistant General Manager

WoodSpring Suites in Ashland, VA, operated by Hotel Management & Consulting, Inc., is a leading extended-stay hotel brand that provides comfortable and affordable accommodations designed to meet the needs of both short-term and long-term guests. WoodSpring Suites is committed to delivering exceptional hospitality through a friendly and professional team dedicated to guest satisfaction. The Ashland location boasts modern amenities, welcoming spaces, and a convenient location that attracts business travelers, families, and individuals seeking quality lodging at competitive rates. Hotel Management & Consulting, Inc. emphasizes a performance-based culture that values hard work, respect for personal life, and merit-based career advancement within a small, efficient team of hospitality professionals. They provide employees with a supportive work environment that fosters growth and development while prioritizing work-life balance. Benefits such as medical, dental, vision insurance, paid time off for full-time employees, an employee assistance program, and flexible pay options are part of the comprehensive offerings available to the team at this location. Salary for the Assistant General Manager position ranges from $43,888 to $47,500, dependent on experience. This role is ideal for motivated hospitality professionals seeking to advance their careers in hotel management.

The Assistant General Manager at WoodSpring Suites Ashland acts as the operational leader in the absence of the General Manager and supports them in steering the team towards exceeding service standards consistently. This role requires a dynamic leader with a passion for hospitality and team development, who can provide hands-on support and guidance to ensure outstanding results. The Assistant General Manager is key in maintaining high standards of cleanliness, guest security, and satisfaction by managing guest relations and swiftly addressing concerns. Financial responsibilities include posting checks, managing labor tracking, and overseeing payment-related documentation. The role also calls for close collaboration with housekeeping to ensure rooms meet quality expectations and effective management of inventory, vendor relationships, and communications through property emails. Networking within the local community to promote the hotel, build relationships with competitive properties, local businesses, and key clients is a vital part of the Assistant General Manager’s duties to enhance occupancy and drive sales. Flexibility is important as the role may require covering shifts or assisting with housekeeping and laundry duties to maintain operational continuity. Safety is paramount; therefore, knowing and following emergency procedures to ensure guest and property security is also essential. The Assistant General Manager position offers significant opportunities for career growth within the company for dedicated and proactive professionals who demonstrate strong team-building skills, excellent organizational and communications abilities, and problem-solving aptitude. Overall, this opportunity at WoodSpring Suites Ashland is perfect for individuals seeking a fulfilling role in hotel management where they can apply their leadership skills, contribute to a supportive culture, and enjoy a comprehensive benefits package while advancing their hospitality career.