Assistant General Manager

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $85,000.00 - $95,000.00

Work Schedule

Standard Hours

Benefits

competitive pay

bonus potential

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid parental leave

401(k) Plan

Life insurance

Employee assistance program

dining credit

dining discount

Pre-tax commuter benefits

Opportunities for learning and mentorship

Job Description

Ci Siamo is an innovative restaurant established by Danny Meyer’s esteemed Union Square Hospitality Group and renowned James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, Ci Siamo has been recognized as a New York Times Top 100 restaurant and is celebrated for its dedication to live-fire cooking and an Italian-inflected menu influenced by Chef Sterling’s vast culinary travels. This exceptional dining establishment emphasizes the beauty of simplicity and the use of seasonal ingredients, crafted with purposeful preparations. "Ci Siamo," which translates loosely to "we've made it" or "we've arrived," reflects the restaurant's mission to bridge traditional flavors with contemporary techniques, creating an atmosphere that is simultaneously transportive and warmly familiar.

Building upon the success of its original location in New York, Ci Siamo is expanding to Boston with a new waterfront venue at Commonwealth Pier in the vibrant Seaport neighborhood. The Boston location promises to capture the same dynamic spirit and commitment to culinary excellence that has made the New York restaurant a standout destination for food enthusiasts. As part of this exciting opening, Ci Siamo is assembling a talented team to deliver outstanding service and memorable experiences to its guests.

The Assistant General Manager (AGM) role at Ci Siamo represents a crucial leadership position within the service team, serving as a trusted partner to the General Manager. The AGM's primary responsibility is overseeing all facets of the Dining Room and service operations, ensuring that guests receive consistent and exceptional hospitality. This leadership role requires a passion for service excellence, a collaborative spirit, and strong business acumen to help meet and exceed organizational goals. The AGM works closely with Service Managers and team members to cultivate a culture of Enlightened Hospitality, promoting a positive and inclusive workplace that encourages professional growth and memorable customer interactions.

This full-time leadership position offers an annual compensation package ranging from $85,000 to $95,000 plus eligibility for a performance-based bonus. Additional benefits include comprehensive health coverage, paid time off, and opportunities for professional development. The Assistant General Manager will play a pivotal role in maintaining operational excellence while fostering a supportive environment where team members can thrive. Join Ci Siamo’s team and become part of a hospitality culture rooted in care, creativity, and continuous growth.

Job Requirements

3+ years of restaurant management experience
preferred Bachelor’s Degree or certification in hospitality-related field or equivalent expertise gained from time on the job
must be able to stand and/or walk for extended periods
English fluency required, Spanish preferred but not required
ability to work flexible hours as needed
strong organizational skills
ability to handle multiple tasks in a fast-paced environment
excellent interpersonal skills

Job Qualifications

Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from job experience
3+ years of restaurant management experience in a similar environment
proven leadership skills and ability to manage a team effectively
strong interpersonal and communication skills
ability to foster a culture of hospitality and teamwork
experience in operational management including HR functions
proficiency in English, Spanish preferred but not required

Job Duties

Consistently deliver a culture of Enlightened Hospitality to guests and team members
partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for guests and stakeholders
eagerly seek opportunities to improve the guest experience with suggestions and action plans
provide feedback and guidance ensuring all team members have pathways for growth and development
consistently look for internal and external opportunities to build the growing team
foster a positive, collaborative work environment for service and kitchen teams with clear communication
ensure the service team stays informed of restaurant and company-wide announcements and initiatives
complete assigned administrative responsibilities as directed by the General Manager
demonstrate experience in maintaining all aspects of operations including HR-related responsibilities
perform additional responsibilities as needed to support team objectives and operational success