
Job Overview
Benefits
Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Mental well-being platform
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment company that has rapidly revolutionized the social sports and entertainment industry. Known for combining competitive golf games with a lively, high-tech party atmosphere, Topgolf has established multiple venues across various locations, including New Braunfels, Texas. This dynamic organization brings together technology, entertainment, food, and beverages to create a one-of-a-kind experience for guests of all ages and skill levels. Committed to inclusivity and community, Topgolf continues to foster a respectful, equitable, and diverse environment for its guests and associates alike.
The Venue Operations Manager position at Topgolf's New Braunfels location is a pivotal leadership role designed for an experienced professional to assist the General Manager in overseeing all operational facets of this busy and engaging venue. This full-time role demands a highly motivated individual who has a strong background in hospitality or service industry leadership, as well as outstanding skills in management, communication, and problem-solving. The Venue Operations Manager will be responsible for guiding staff to deliver exceptional service, optimizing daily operations, managing budgets, and ensuring compliance with company policies and standards. This position requires a strategic thinker who can collaborate effectively with cross-functional teams while maintaining a guest-focused environment that promotes satisfaction and loyalty. With a competitive benefits package including health, dental, and vision insurance, 401(k) matching, and wellness resources, Topgolf offers an exciting career opportunity for candidates passionate about hospitality management in a fast-paced and evolving setting.
The Venue Operations Manager position at Topgolf's New Braunfels location is a pivotal leadership role designed for an experienced professional to assist the General Manager in overseeing all operational facets of this busy and engaging venue. This full-time role demands a highly motivated individual who has a strong background in hospitality or service industry leadership, as well as outstanding skills in management, communication, and problem-solving. The Venue Operations Manager will be responsible for guiding staff to deliver exceptional service, optimizing daily operations, managing budgets, and ensuring compliance with company policies and standards. This position requires a strategic thinker who can collaborate effectively with cross-functional teams while maintaining a guest-focused environment that promotes satisfaction and loyalty. With a competitive benefits package including health, dental, and vision insurance, 401(k) matching, and wellness resources, Topgolf offers an exciting career opportunity for candidates passionate about hospitality management in a fast-paced and evolving setting.
Job Requirements
- Bachelor's degree in business administration or related field
- Over 10 years of leadership experience in hospitality or service industry
- Strong communication and interpersonal skills
- Proven problem-solving and decision-making abilities
- Financial management experience
- Ability to manage budgets
- Capability to work under pressure in dynamic settings
Job Qualifications
- Bachelor's degree in business administration or related field
- 10+ years of experience in a leadership role within the hospitality or service industry
- Strong leadership, communication, and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Financial acumen and experience with budget management
- Ability to work in a fast-paced and dynamic environment
Job Duties
- Assist the general manager in overseeing day-to-day operations
- Provide leadership and guidance to staff members
- Assist in creating and implementing operational strategies to meet business goals
- Ensure excellent guest service and guest satisfaction
- Manage budgets, financial performance, and reporting
- Collaborate with various departments to optimize efficiency
- Handle escalated guest issues and resolve conflicts
- Monitor compliance with company policies and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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