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Assistant General Manager

Job Overview

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Benefits

Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Mental well-being platform

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment company that has rapidly revolutionized the social sports and entertainment industry. Known for combining competitive golf games with a lively, high-tech party atmosphere, Topgolf has established multiple venues across various locations, including New Braunfels, Texas. This dynamic organization brings together technology, entertainment, food, and beverages to create a one-of-a-kind experience for guests of all ages and skill levels. Committed to inclusivity and community, Topgolf continues to foster a respectful, equitable, and diverse environment for its guests and associates alike.

The Venue Operations Manager position at Topgolf's New Braunfels ... Show More

Job Requirements

  • Bachelor's degree in business administration or related field
  • Over 10 years of leadership experience in hospitality or service industry
  • Strong communication and interpersonal skills
  • Proven problem-solving and decision-making abilities
  • Financial management experience
  • Ability to manage budgets
  • Capability to work under pressure in dynamic settings

Job Qualifications

  • Bachelor's degree in business administration or related field
  • 10+ years of experience in a leadership role within the hospitality or service industry
  • Strong leadership, communication, and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Financial acumen and experience with budget management
  • Ability to work in a fast-paced and dynamic environment

Job Duties

  • Assist the general manager in overseeing day-to-day operations
  • Provide leadership and guidance to staff members
  • Assist in creating and implementing operational strategies to meet business goals
  • Ensure excellent guest service and guest satisfaction
  • Manage budgets, financial performance, and reporting
  • Collaborate with various departments to optimize efficiency
  • Handle escalated guest issues and resolve conflicts
  • Monitor compliance with company policies and procedures

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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