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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
Employee assistance program
401k
Paid vacation
Paid Sick
Paid holidays
Employee paid meals
Uniforms Provided

Job Description

Wendy's is a renowned fast-food restaurant chain that has established itself as a leader in the quick-service restaurant industry. Known for its fresh ingredients, signature square-shaped beef patties, and a commitment to quality and customer satisfaction, Wendy's operates thousands of locations across the United States and around the world. Each Wendy's restaurant emphasizes speed, efficiency, and an inviting customer experience, combining traditional values with modern practices to meet diverse consumer needs. At Wendy's, the culture is rooted in teamwork, accountability, and a passion for food that meets high standards of quality and service.

This particular job opening is with one of Wendy's many independently owned and operated franchise locations. This means that while they adhere to Wendy's trusted brand standards and operational procedures, the franchise owner may set unique compensation, benefits, and career advancement opportunities that could differ from company-owned outlets. The location for this role is at 956 N. York Road, Elmhurst, IL 60126, providing service to a dynamic community familiar with Wendy's exceptional approach to fast food.

The role of a Restaurant Manager at Wendy's is a pivotal leadership position responsible for driving the operational success of the restaurant. Managers at Wendy's lead highly energetic teams, ensuring that each shift runs smoothly and efficiently while meeting or exceeding customer expectations. The Restaurant Manager is entrusted with overseeing financial performance, staff development, customer service excellence, and maintaining a clean and safe work environment. This position demands a leader who can balance the demands of managing a million-dollar business with a genuine desire to foster a positive team atmosphere.

Restaurant Managers at Wendy's help set high standards and enforce operational procedures aligned with the company’s core values. They play a critical role in training and guiding Crew and Shift Supervisors, helping to build leadership capacity within the team and ensuring continuity of service and operational excellence. By understanding the right way to do business, Managers assist their teams in following company policies and adapting to local employment laws, maintaining compliance at all times.

The position offers a comprehensive benefits package, which typically includes medical, dental, vision, and life insurance options, as well as access to Employee Assistance Programs, 24-hour nurse or virtual visits for health consultations, and a 401K retirement plan. Employee well-being is a priority with provisions for paid vacation, sick leave, holidays, employee-paid meals at a discounted rate, and uniform provision to ensure a professional appearance. This broad range of benefits underscores Wendy's commitment to supporting its management staff both personally and professionally.

Overall, the Restaurant Manager role at Wendy's requires a motivated and resourceful individual who excels in a fast-paced environment. Effective leadership skills, a strong understanding of Wendy's operating systems and policies, and the ability to develop and inspire team members are essential for success. This leadership opportunity not only offers a chance to manage a thriving business but also to contribute meaningfully to a company that values its employees and their development within the hospitality and quick-service restaurant sector.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in a fast-paced restaurant environment
  • Knowledge of Wendy's operating systems and procedures
  • Understanding of Wendy's policies and job responsibilities
  • Familiarity with supervisory and interviewing practices
  • Ability to conduct crew orientation and training
  • Awareness of federal, state and local employment laws

Job Qualifications

  • Experience in restaurant management or leadership roles
  • Knowledge of supervisory practices and employee training
  • Familiarity with interviewing practices
  • Understanding of federal, state and local employment laws
  • Ability to develop and mentor team members
  • Strong communication and interpersonal skills
  • Commitment to high standards and customer service excellence

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere
  • Ensure compliance with Wendy's operating systems and policies
  • Oversee crew orientation and training programs
  • Maintain adherence to federal, state and local employment laws

Job Criteria

Experience

Mid Level (3-7 years)


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