assistant-general-manager

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, freshness, and excellent customer service. Established with the goal of providing high-quality food quickly, Wendy's has grown into one of the most popular quick-service restaurants worldwide. It is especially known for its fresh, never frozen beef patties, signature square burgers, and a wide range of menu options designed to satisfy various tastes and preferences. The company values its team-oriented environment and strives to uphold standards that support operational excellence and customer satisfaction.

As a Wendy's Restaurant Manager, you play an essential role within the leadership and management team, providing the direction, training, and expertise necessary to ensure that customer expectations are not only met but exceeded. This role involves overseeing shift operations to achieve and surpass business goals while maintaining high standards of service and operational efficiency. Restaurant Managers are key to running a million-dollar business with energy and a commitment to quality, helping the team understand and execute the right way to conduct business.

This management position focuses heavily on team development, including assisting with building bench strength by nurturing the growth of Crew and Shift Supervisors. By maintaining a positive team atmosphere, you will help foster collaboration, accountability, and motivation among staff members at every level. The role requires a strategic mindset, strong leadership skills, and the ability to impart company policies and procedures effectively to the team.

Managers are expected to have a deep understanding of Wendy's operational systems and procedures, including orientation and training programs for employees as well as supervisory and interviewing practices. They must adhere strictly to federal, state, and local employment laws, ensuring compliance and fair practice throughout the restaurant's operations. Given the fast-paced nature of the environment, the ability to manage multiple priorities and maintain focus on customer satisfaction is crucial for success.

This job opportunity is offered through one of Wendy's many independently owned and operated franchise locations. Franchise organizations operate independently and determine their own compensation, benefits, and career programs, which means these offerings may vary from company-owned Wendy's restaurants. Located at 3012 Reflection Drive in Naperville, IL, this position provides a chance to grow your career in restaurant management within a globally recognized brand that empowers its team members and managers alike.

In addition to hands-on management experience, Restaurant Managers at Wendy's benefit from comprehensive employee-focused programs that enhance the overall work experience and support personal and professional growth. This includes medical, dental, and vision insurance options, life insurance, employee assistance programs, 24-hour nurse virtual visits, and a 401K retirement savings plan. Paid vacation, sick leave, and holidays are offered, along with employee-paid meals and provided uniforms, reflecting Wendy's commitment to supporting its management team in all aspects of their work life.