Assistant General Manager

Drury Hotels is a renowned hospitality company known for its commitment to delivering exceptional guest experiences and fostering a supportive and rewarding work environment. Located at 5505 Mills Civic Parkway, West Des Moines, Iowa, this establishment has built a reputation for outstanding service, innovation, and a culture where employees truly belong. Drury Hotels prides itself on not just being a place to work, but a place where individuals can find a meaningful career and grow both professionally and personally. Their award-winning approach has been recognized nationally, including being ranked among Newsweek's America's Greatest Workplaces 2025, showcasing a strong dedication to employee satisfaction and operational excellence.

The hospitality industry thrives on passion, dedication, and exceptional customer service, and Drury Hotels exemplifies these core values. This position is part of the Operations Leadership team, where the selected candidate will play a pivotal role in steering the hotel towards greater success through expert leadership and a guest-first mindset. As an Operations Leader, the individual will have the opportunity to work in a dynamic, fast-paced environment that encourages innovation, teamwork, and rewards performance.

The role encompasses leadership responsibilities across all departments within the hotel. It involves guiding and mentoring team members, delivering on crucial business metrics such as quality, service, profitability, and building a strong, cohesive team culture. The Operations Leader is expected to lead by example, consistently upholding quality assurance standards and driving the team to meet or exceed all performance measures.

Drury Hotels believes deeply in work-life balance and employee well-being. To that end, the company offers flexible scheduling, paid time off, hotel discounts, and even free room nights. Career growth is actively supported with mentorship programs, cross-training opportunities, personal development plans, and management training, highlighted by over 200 internal promotions in the past year alone. Employees also benefit from comprehensive health coverage, including medical, dental, vision, prescription, life, and disability insurance, as well as access to a Team Member Assistance Program.

Financially, employees enjoy perks such as company-matched 401(k) retirement plans and are incentivized through quarterly and semi-annual bonuses tied to the hotel’s and company’s performance. Working at Drury Hotels means joining a community where your contributions are appreciated and your professional aspirations are supported, all while working in an environment recognized for its excellence and vibrant culture.

This particular role offers a fulfilling path for candidates who are passionate about hospitality and leadership, possessing at least one year of supervisory experience with a proven record of leadership success. A bachelor’s degree in hospitality, business, or a related field is preferred, positioning candidates for advancement and professional achievement. Joining Drury Hotels means more than just a job; it’s about rising, shining, and working happy every day.