Assistant General Manager

Round Rock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $23.25

Work Schedule

On-call

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Paid holidays

Job Description

The Club at Berry Creek is an esteemed private golf club known for its exceptional amenities, beautiful course, and commitment to providing a high-quality club experience for its members. Located in a picturesque setting, the club offers top-notch facilities including a championship golf course, dining venues, and event spaces designed for private and corporate occasions. It is a place where both the tranquility of nature and vibrant social activities come together, creating a unique environment for members and guests alike. The club prides itself on delivering outstanding service, leveraging a team of dedicated professionals committed to upholding the highest standards in all aspects of club life.\n\nThe Assistant General Manager position at The Club at Berry Creek plays a critical role in maintaining and enhancing the club's operational excellence. This role reports directly to the General Manager and is pivotal in ensuring that all club operations align with performance and profit goals. The Assistant GM supports and directs multiple departments with a strong focus on food and beverage management, including hiring, training, and supervising staff to maintain quality standards. This leadership position involves managing club and private catering events, coordinating golf outings, and ensuring a superior guest experience at every touchpoint. The Assistant General Manager also oversees revenue streams such as golf rounds, food and beverage sales, merchandising, and agronomy, ensuring each area contributes positively to the club's profitability.\n\nIn addition to operational management, the Assistant GM is involved in strategic planning, including creating marketing plans, pricing strategies, and responding quickly to market trends to keep the club competitive. The successful candidate will have a proactive, problem-solving attitude and be able to manage staff with strong leadership skills, motivation, and attention to detail. The role requires exceptional communication skills, both oral and written, alongside a strong understanding of accounting principles to monitor budgets effectively. With a work schedule that includes nights, weekends, and holidays, and responsibilities that necessitate being on call, this position demands dedication and excellent organizational capabilities. It offers an exciting opportunity for an experienced professional passionate about hospitality and golf to contribute significantly to a prestigious club's ongoing success.

Job Requirements

Five to seven years of golf course, food and beverage, or hospitality service experience preferred
Four-year college degree preferred but not required
Ability to manage multiple revenue streams including food and beverage, golf rounds, merchandising, and agronomy
Strong leadership skills and ability to motivate and retain employees
Excellent communication and interpersonal skills
Proficiency with computer applications and accounting knowledge
Ability to respond quickly to guest needs and ensure satisfaction
Availability to work nights, weekends, holidays and 50 plus hours per week
Ability to be on call when away from work
Positive attitude and commitment to outstanding customer service

Job Qualifications

Five to seven years of golf course, food and beverage, or hospitality service experience preferred
Four-year college degree preferred but not required
Strong leadership and supervisory skills
Excellent oral and written communication skills
Proficient computer skills
Knowledge of accounting principles
Ability to develop marketing strategies and pricing plans
Experience in managing budgets and monitoring financial performance
Proven customer service excellence
Ability to work nights, weekends, and holidays
Positive attitude and professional demeanor

Job Duties

Support and assist the General Manager with all club operations to meet performance and profit goals
Manage day-to-day food and beverage operations including hiring and training staff
Oversee club and private catering events ensuring quality and exceptional guest service
Administer property policies and procedures as defined by ownership
Manage all sources of revenue including golf rounds, food and beverage, merchandising, and agronomy
Create and monitor the Food and Beverage annual budget
Develop local and national marketing plans and pricing strategies
Participate actively in sales discussions and meetings
Ensure all departments maintain profitability and strong interdepartmental relationships
Respond promptly and courteously to guest requests and follow up to ensure satisfaction
Enforce compliance with all federal, state, and local laws related to kitchen and bar operations
Protect clubhouse assets through a preventative maintenance program
Conduct regular employee meetings focusing on motivation and retention
Demonstrate strong leadership and communication abilities
Maintain a problem-solving orientation with a focus on quality results
Work within established standards and guidelines