Papa John's Pizza logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

monthly performance bonus
industry leading pay
Career advancement opportunities
flexible schedules
Bi-weekly paychecks
Pizza discounts
Medical insurance
Dental Insurance
vacation
401k

Job Description

Papa John's is a globally recognized leader in the pizza delivery and carryout industry, renowned for its commitment to quality ingredients and exceptional customer service. With an expansive global network, Papa John's continues to deliver delicious pizzas to millions of customers, maintaining a focus on innovation, community involvement, and employee development. The company operates numerous stores across Texas and Louisiana, with a strong presence in Beaumont, East Texas, Texarkana, Baton Rouge, Lake Charles, Leesville, Fort Polk, Shreveport, Ruston, and Monroe. Papa John's prides itself on fostering a dynamic and supportive work environment that prioritizes career growth, employee engagement, and outstanding service excellence.

This position is for an Assistant General Manager role within Papa John's regional operations. This managerial role offers exciting opportunities including monthly performance bonuses, industry-leading pay, rapid growth and career advancement potential, and the chance to work in a fun and supportive environment. The role entails a blend of operational oversight, team leadership, customer interaction, and performance management to ensure the smooth running of the restaurant and drive business success. Assistant General Managers will gain valuable managerial skills, from hiring and training staff to managing production and growing sales, positioning them well for advancement to General Manager, with prospects of eventually becoming an owner/operator of a local Papa John's store.

In this role, Assistant General Managers will have the opportunity to directly shape the guest experience through their leadership and hands-on involvement, fostering a positive work culture and fielding customer service issues efficiently. Flexible schedules and bi-weekly paychecks enhance the work-life balance, while perks such as pizza discounts and comprehensive benefits including medical, dental, vacation, and 401K further support employees' well-being. The role is suitable for individuals transitioning from retail, customer service, or crew leader positions who are looking for a career path in restaurant management. Papa John’s emphasizes training and development, making this an ideal starting point for motivated individuals ready to learn and grow within the restaurant industry.

Job Requirements

  • Must be at least 18 years of age
  • Valid driver’s license and reliable transportation
  • Ability to pass motor vehicle record check
  • Ability to pass criminal background check
  • Complete a standard Papa John’s employment application
  • Dependable and punctual
  • Energetic and positive attitude
  • Commitment to high work standards
  • Availability to work flexible schedules

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in retail, customer service, or restaurant crew leadership preferred
  • Strong leadership and team management skills
  • Ability to handle cash and operate point of sale systems
  • Excellent customer service and communication skills
  • Demonstrated problem-solving abilities
  • Willingness to learn and grow within the company

Job Duties

  • Opening or closing a restaurant
  • Preparing inventory orders
  • Setting up cash tills and cashier tasks
  • Making pizzas and other products
  • Customer service including order taking, resolution, and communication
  • Hiring and training employee associates
  • Delivering orders when necessary
  • Managing production and directing others
  • Growing sales and customer base

Job Criteria

Experience

Mid Level (3-7 years)


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