The Wendy's Company logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

First class vacations
Certified professional training programs
World class culture
bonus program
401k
401K Matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance

Job Description

Wendy's is a well-established global fast-food restaurant chain known for its high-quality food, exceptional customer service, and innovative menu offerings. Founded in 1969, Wendy's has grown to become one of the most recognized names in quick-service dining, with thousands of locations worldwide. The company prides itself on its commitment to fresh ingredients, a welcoming dining environment, and delivering a superior experience to every guest. As a brand that blends tradition with modernity, Wendy's continually adapts to meet the evolving tastes and preferences of its diverse customer base. The organization supports its employees with comprehensive training programs and career development opportunities, fostering growth and leadership within its teams. This particular opportunity is with one of Wendy's franchisees located at 551 Donelson Pike, Nashville, TN 37214. Franchisees operate independently from company-owned restaurants, setting their own compensation and benefits, which may vary.

The role of Restaurant Manager at Wendy's is pivotal in driving the success of the location by leading the restaurant team to achieve operational excellence and outstanding customer satisfaction. Restaurant Managers are integral members of the restaurant leadership and management team, responsible for providing the direction, training, and expertise needed to exceed customer expectations and meet business goals during each shift. This position requires high energy, attention to detail, and a passion for excellence in a fast-paced, dynamic environment.

As a Restaurant Manager, you will be entrusted with managing a million-dollar business by upholding high standards and ensuring that the team operates efficiently and effectively. You will play a crucial role in developing Crew and Shift Supervisors, contributing to building a strong, capable management bench that supports operational needs and future growth. Fostering a positive team atmosphere, you will lead by example, encouraging collaboration, communication, and a culture of continuous improvement.

The job demands flexibility with working hours, including rotating shifts, weekends, and holidays, highlighting the need for adaptability and commitment. Key responsibilities include overseeing daily operations, maintaining quality control, managing labor and costs, driving sales, and ensuring compliance with all health and safety regulations. Your leadership will directly impact the restaurant’s performance and customer experience, making this role both challenging and rewarding.

Wendy's provides first-class compensation and benefits to support its managers, demonstrating the company’s dedication to valuing and retaining talent. Employees benefit from certified professional training programs that enhance personal and professional growth, alongside a world-class working culture that prioritizes respect, teamwork, and excellence. Additional perks include a bonus program, 401(k) retirement plans with matching contributions, and comprehensive insurance coverage including health, dental, vision, life, and disability plans. Flexible spending accounts are also available to help manage healthcare costs effectively.

This position offers a unique opportunity to advance your career in the fast-paced hospitality industry, with robust support for training and development. Whether you are looking to grow within Wendy's or gain valuable management experience in the quick-service restaurant sector, this role offers a solid foundation and potential for future advancement. Being part of Wendy's means joining a respected brand with a strong consumer base, innovative business strategies, and a commitment to quality and customer satisfaction. If you have a passion for leadership, operational excellence, and team development, this is an ideal role to showcase your skills and make a tangible impact in a thriving business.

Job Requirements

  • Min 1 year of quick service hospitality experience with high volume food service concepts preferred
  • flexibility to work 50 hours per week including rotating shifts weekends and holidays
  • consent to background screening including criminal driving and drug screening
  • HS diploma or equivalent
  • possess all documents required by state and federal law
  • demonstrated ability to effectively lead a team in a fast paced dynamic environment
  • excellent problem solving and decision making skills results oriented and customer service focused

Job Qualifications

  • Experience in restaurant management or leadership roles
  • strong communication and interpersonal skills
  • ability to develop and train team members
  • knowledge of operational procedures and safety regulations
  • strong organizational and multitasking abilities
  • proficiency with scheduling and inventory management systems
  • commitment to upholding brand standards and delivering excellent customer service

Job Duties

  • Help run a million dollar business through high energy and high standards
  • understand the right way to do business and help the team act accordingly
  • assist with building bench strength by developing successful crew and shift supervisors
  • maintain a team atmosphere
  • oversee daily restaurant operations and ensure compliance with health and safety regulations
  • manage labor and food costs to meet budget goals
  • drive sales and deliver exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


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