The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Wendy's is a leading global fast-food restaurant chain renowned for its fresh, high-quality menu options and exceptional customer service. Established with a commitment to providing delicious, made-to-order meals, Wendy's has grown into one of the most recognized brands in the fast-food industry. Known for its innovative approach and focus on customer satisfaction, Wendy's operates thousands of locations worldwide, including company-owned and franchise-operated restaurants. Each establishment aims to deliver a friendly and efficient dining experience that keeps customers coming back. Wendy's culture emphasizes teamwork, integrity, and a passion for excellence, making it an ideal place for career-minded individuals seeking growth in the restaurant and hospitality industry.

This specific job opportunity is with one of Wendy's many franchisees, an independently owned and operated location situated at 2723 North Manheim Road in Franklin Park, Illinois. As a franchise-operated restaurant, this location offers unique compensation packages, benefits, and career advancement opportunities which may differ from company-owned stores. Wendy's franchise model supports local entrepreneurship while maintaining the brand's high standards for food quality, customer service, and operational excellence.

The role of Restaurant Manager at this Wendy's franchise is a critical leadership position responsible for managing the day-to-day operations of the restaurant. Restaurant Managers act as key players in guiding the team towards achieving business objectives while delivering outstanding guest experiences. They take a hands-on approach to leadership, combining high energy with a clear understanding of operational standards to run a million-dollar business. Managers oversee staff performance, ensure compliance with Wendy's policies, and promote a team environment that fosters professional growth among crew members and shift supervisors.

Restaurant Managers at Wendy's are tasked with exceeding customer expectations by maintaining consistently high standards of service and food quality. They provide direction and training to build a skilled workforce capable of meeting the dynamic demands of the fast-food environment. In addition to daily operational oversight, managers play an essential role in talent development, mentoring future leaders within the restaurant's team. This focus on employee development supports a sustainable business model and strengthens the overall performance of the location.

This position offers the opportunity to develop valuable management skills in a fast-paced, customer-focused setting. Successful candidates will bring passion, dedication, and strong leadership qualities to their role, contributing to the store's success and the satisfaction of every guest. Embracing the Wendy's philosophy of "Right Way" business means managers lead by example, ensuring ethical operations and fostering a supportive, team-oriented workplace.

Job Requirements

  • High school diploma or equivalent
  • Previous management or supervisory experience preferred
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills
  • Flexibility to work various shifts including weekends and holidays

Job Qualifications

  • Proven leadership experience in the restaurant or hospitality industry
  • Strong communication and interpersonal skills
  • Ability to motivate and develop team members
  • Understanding of restaurant operations and driving business results
  • Commitment to customer satisfaction and quality standards

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and help the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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