The Wendy's Company logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Advancement opportunities
Uniforms Provided
meal discounts
Work-related perks

Job Description

Wendy's is a renowned leader in the fast food restaurant industry, celebrated for its commitment to quality, customer satisfaction, and innovative menu offerings. Established as a globally recognized brand, Wendy's operates numerous locations, each managed by dedicated franchisees who uphold the company's high standards. This particular position is with one of Wendy's franchisees at the Raleigh, NC location at 8050 Ten-Ten Road. The franchisee operates independently, which means compensation, benefits, and career advancement opportunities may differ from those at company-owned restaurants.

The role offered is for an Assistant Manager who will play an essential part in ensuring the restaurant runs smoothly and efficiently. The Assistant Manager will work closely with the General Manager to oversee day-to-day operations, including maintaining a clean and safe environment, managing staff, and ensuring that customer service remains fast and top-notch. This position is ideal for someone with a strong background in restaurant management and a passion for leading and motivating a team. The Assistant Manager will be responsible for executing company policies, procedures, and programs, ensuring all regulatory and food safety standards are met consistently.

The position offers an engaging work culture centered around respect, support, and fun. Wendy's emphasizes a people-first philosophy, valuing each employee as a vital part of their success. Benefits include access to medical coverage, opportunities for advancement, provided uniforms, meal discounts, and various work-related perks that contribute to employee well-being and satisfaction.

Key duties managed by the Assistant Manager include monitoring food inventory, managing food and labor costs, and working with the management team to meet and exceed sales goals. They will also lead recruitment efforts by interviewing potential crew members and recommending hires while ensuring thorough and effective training for all team members. Critical to the role is maintaining a safe working environment for employees and ensuring the delivery of excellent customer service at all times.

In summary, the Assistant Manager position at Wendy's Raleigh location is a dynamic opportunity for an experienced restaurant professional eager to take on leadership responsibilities within one of the most respected brands in the fast food industry. This role combines operational oversight with team leadership and customer service excellence, making it a comprehensive management experience. Potential candidates who are motivated, communicative, and have a solid understanding of restaurant management principles will find this role rewarding and full of growth potential.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management
  • Strong leadership abilities
  • Good communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Knowledge of food safety regulations
  • Ability to train and develop staff

Job Qualifications

  • Experience in restaurant management
  • Excellent communication skills
  • Ability to motivate and lead a team
  • Knowledge of food safety standards and procedures
  • Experience with managing food and labor costs
  • Strong organizational and multitasking skills
  • Ability to maintain a clean and safe working environment

Job Duties

  • Comply with food safety procedures
  • Work with management team to meet sales goals
  • Manage food and labor cost
  • Execute company policies and procedures
  • Monitor food inventory levels
  • Manage and maintain safe working conditions
  • Manage crew members
  • Interview and recommend crew members for hiring
  • Provide proper training for crew members
  • Maintain fast, accurate top-notch customer service

Job Criteria

Experience

Mid Level (3-7 years)


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