The Wendy's Company logo

ASSISTANT GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Disability insurance
Flexible spending account
Health Insurance
Life insurance
Vision Insurance

Job Description

Wendy's is a prominent leader in the quick-service restaurant industry, widely recognized for its signature square-shaped beef burgers, fresh ingredients, and customer-first service approach. Established with a commitment to quality and innovation, Wendy's has grown into a trusted brand with thousands of locations worldwide. As a fast-paced and customer-centric restaurant chain, Wendy's emphasizes not only delivering excellent food but also fostering an exceptional experience for every guest who walks through its doors. The company prides itself on maintaining a world-class culture that supports professional growth and excellent operational standards.

At this Wendy's franchise location in Clarksville, TN, the company is seeking an experienced and motivated Restaurant Manager to join their leadership team. This position is vital in maintaining the high standards that Wendy's is known for, ensuring that each shift delivers outstanding service and meets its business goals. Restaurant Managers at Wendy's take on a multifaceted role that combines strong leadership with hands-on operational management. They are entrusted with the responsibility of directing daily restaurant operations, training and developing crew members, and creating an enjoyable working environment that promotes teamwork and efficiency.

The role involves managing a million-dollar business, where high energy and dedication are essential. The ideal candidate will understand how to conduct business effectively, ensuring that the team follows best practices and adheres to company policies. In addition, they will be instrumental in building bench strength by successfully mentoring crew and shift supervisors to become top-performing team members. Maintaining a positive and collaborative team atmosphere is critical, as it directly impacts employee satisfaction and customer experience.

Wendy's offers first-class compensation and benefits designed to support the well-being and career advancement of its managers. These include competitive vacation packages, certified professional training programs, and opportunities to engage in a bonus program that rewards outstanding performance. Comprehensive benefits such as 401(k) plans with matching contributions, dental insurance, disability coverage, flexible spending accounts, health insurance, life insurance, and vision insurance demonstrate the company’s commitment to its team members’ financial security and health.

Working as a Restaurant Manager at Wendy's requires a minimum of one year of experience in quick service hospitality, preferably in high-volume food service environments. The role demands a flexible schedule, including the availability to work 50 hours per week, rotating shifts, and coverage during weekends and holidays. Candidates must consent to background checks encompassing criminal, driving, and drug screenings. A high school diploma or equivalent is necessary, along with compliance with all relevant state and federal regulations.

Being part of a franchise-operated Wendy's location means there may be variations in compensation, benefits, and career development programs as these are independently managed by franchise owners, offering unique opportunities tailored to local communities. This role at 662 N Riverside Dr in Clarksville, TN, provides an exciting chance to lead a dynamic team and contribute to the ongoing success of a respected brand within the fast-food industry. Candidates who bring strong problem-solving abilities, decision-making skills, and a customer service-focused mindset are encouraged to apply, embracing the challenge of driving results in a competitive market.

Job Requirements

  • Min 1 year of quick service hospitality experience
  • Flexibility to work 50 hours per week, rotating shifts, incl weekends and holidays
  • Consent to background screening, incl criminal, driving and drug screening
  • HS diploma or equiv and possess all documents required by state and federal law
  • Demonstrated ability to effectively lead your own team in a fast-paced, dynamic environment
  • Excellent problem solving and decision making skills, results oriented and customer service focused

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of quick service hospitality experience
  • Proven leadership ability in a fast-paced environment
  • Excellent problem solving and decision making skills
  • Strong customer service focus

Job Duties

  • Help run a million-dollar business through high energy and high standards
  • Understand the right way to do business and helps the team act accordingly
  • Assist with building bench strength by developing successful Crew and Shift Supervisors
  • Maintain a Team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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