Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Career development opportunities
Job Description
Wendy's is a globally recognized fast-food restaurant chain, widely known for its quality menu offerings, exceptional customer service, and commitment to community values. Established as a leader in the quick-service restaurant industry, Wendy's franchise locations across the country uphold these high standards by providing delicious, freshly prepared food in a welcoming environment. At Wendy's, the combination of innovative menu options and a dedication to customer satisfaction has propelled the brand to maintain a competitive edge in a constantly evolving market.
This particular job opportunity is with an independently owned and operated Wendy's franchise located at 8275 Hampton Boulevard, Norfolk, VA 23505. While this franchise adheres to the overall brand standards, it operates independently, creating unique compensation packages, benefits, and career development programs that may vary from those offered by company-owned Wendy's locations.
The Restaurant Manager role at Wendy's is a vital leadership position responsible for overseeing shift operations and driving restaurant success through effective team management and business acumen. Restaurant Managers play a key role in providing direction, coaching, and training to ensure that every shift runs smoothly and achieves financial and service goals. They are crucial in cultivating a positive team atmosphere that encourages collaboration, motivation, and high performance among crew members.
As a Restaurant Manager, you will be entrusted with running a million-dollar business by maintaining high energy levels and upholding rigorous standards for food quality, customer service, and cleanliness. You will lead by example, demonstrating the right way to conduct business and fostering a culture of integrity and accountability among your team. Your role includes developing future leaders by mentoring and supporting Crew and Shift Supervisors, thereby building a strong bench of talent for ongoing success.
This position requires a hands-on approach, balancing operational responsibilities with strategic oversight. You'll ensure compliance with all company policies while motivating your team to exceed customer expectations consistently. Your leadership will directly impact the restaurant's ability to meet its business goals, from sales targets to customer satisfaction metrics. Working in a fast-paced environment, you must possess exceptional organizational and communication skills to manage competing priorities effectively.
Overall, the Restaurant Manager role offers an exciting opportunity to lead a dynamic team and contribute to the continued growth and reputation of the Wendy’s brand. This role is ideal for individuals passionate about restaurant management, committed to delivering exceptional guest experiences, and eager to develop their leadership capabilities within a supportive franchise organization.
This particular job opportunity is with an independently owned and operated Wendy's franchise located at 8275 Hampton Boulevard, Norfolk, VA 23505. While this franchise adheres to the overall brand standards, it operates independently, creating unique compensation packages, benefits, and career development programs that may vary from those offered by company-owned Wendy's locations.
The Restaurant Manager role at Wendy's is a vital leadership position responsible for overseeing shift operations and driving restaurant success through effective team management and business acumen. Restaurant Managers play a key role in providing direction, coaching, and training to ensure that every shift runs smoothly and achieves financial and service goals. They are crucial in cultivating a positive team atmosphere that encourages collaboration, motivation, and high performance among crew members.
As a Restaurant Manager, you will be entrusted with running a million-dollar business by maintaining high energy levels and upholding rigorous standards for food quality, customer service, and cleanliness. You will lead by example, demonstrating the right way to conduct business and fostering a culture of integrity and accountability among your team. Your role includes developing future leaders by mentoring and supporting Crew and Shift Supervisors, thereby building a strong bench of talent for ongoing success.
This position requires a hands-on approach, balancing operational responsibilities with strategic oversight. You'll ensure compliance with all company policies while motivating your team to exceed customer expectations consistently. Your leadership will directly impact the restaurant's ability to meet its business goals, from sales targets to customer satisfaction metrics. Working in a fast-paced environment, you must possess exceptional organizational and communication skills to manage competing priorities effectively.
Overall, the Restaurant Manager role offers an exciting opportunity to lead a dynamic team and contribute to the continued growth and reputation of the Wendy’s brand. This role is ideal for individuals passionate about restaurant management, committed to delivering exceptional guest experiences, and eager to develop their leadership capabilities within a supportive franchise organization.
Job Requirements
- high school diploma or equivalent
- minimum 2 years of experience in restaurant or food service management
- availability to work flexible hours including nights, weekends, and holidays
- ability to lead a team and work in a fast-paced environment
- strong problem-solving skills
- valid food handler's permit if required
Job Qualifications
- proven leadership experience in restaurant management
- excellent interpersonal and communication skills
- ability to motivate and develop a diverse team
- strong organizational skills and attention to detail
- prior experience in fast-food or quick-service restaurant environments
- knowledge of restaurant health and safety standards
Job Duties
- help run a million-dollar business through high energy and high standards
- understand the right way to do business and helps the team act accordingly
- assist with building bench strength by developing successful Crew and Shift Supervisors
- maintain a team atmosphere
- oversee daily restaurant operations to meet financial and service goals
- provide training and coaching to staff
- ensure compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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