
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.00
Work Schedule
Flexible
Benefits
competitive compensation
Quarterly bonus program
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee assistance program
Cell Phone Allowance
Associate discount program
Job Description
Four Points by Sheraton Tucson Airport is a prominent hotel situated near the Tucson International Airport, known for providing a comfortable and convenient stay for business travelers and tourists alike. As part of Marriott International's collection of hotels, Four Points by Sheraton emphasizes both quality and value, ensuring guests experience hospitality with genuine care and attention to detail. The property is recognized for its welcoming atmosphere, professional service, and modern amenities, making it a preferred destination for those visiting Tucson. The hotel boasts a range of facilities including well-appointed guest rooms, meeting spaces, on-site dining options, and recreational amenities, all aimed at delivering exceptional overall experiences to guests.
We are currently seeking an experienced and dynamic Assistant General Manager to join the leadership team at the Four Points by Sheraton Tucson Airport. This role is an exciting opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for driving excellence in hotel operations. The Assistant General Manager will oversee key departments including Front Office, Housekeeping, and Accounting. This position requires a proactive individual who can inspire and lead teams to exceed customer service standards and achieve financial objectives.
The ideal candidate will demonstrate robust interpersonal skills and emotional intelligence, capable of engaging with a diverse staff and guest population effectively. Organizational excellence and the stamina to manage long working hours in a fast-paced environment are essential traits for success. The Assistant General Manager will be expected to maintain high productivity levels, optimize profit margins, and contribute to growth in Guest Satisfaction Scores (GSS). Maintaining employee morale and fostering a positive work culture will be pivotal to this role.
Additionally, this leadership position demands solid industry knowledge with a proven background in running hotel operations successfully. The successful candidate will also possess strong communication skills to facilitate seamless coordination across departments and to enhance guest and employee interactions. Technological proficiency, particularly in using computers, Excel, and various accounting software, is necessary to manage day-to-day financial and operational tasks efficiently.
This full-time position offers a competitive compensation package reflective of the extensive skills and experience required. Candidates will benefit from a generous quarterly bonus program tied to performance metrics including revenue growth and customer service excellence. The comprehensive benefits package includes medical insurance with a Health Savings Account option, dental and vision coverage, a 401(k) plan with a 4% company match, an Employee Assistance Program, cell phone allowance, and an Associate Discount Program. This package is designed to attract and retain top talent committed to contributing to the hotel's ongoing success.
Joining Four Points by Sheraton Tucson Airport as an Assistant General Manager represents a significant career advancement for hospitality leaders seeking to enhance their professional portfolio in a challenging and rewarding environment. If you are a results-oriented hotel professional who thrives on leadership, strategic planning, and operational excellence, this role offers the platform to achieve your career goals while making a meaningful impact on the hotel’s performance and guest satisfaction.
We are currently seeking an experienced and dynamic Assistant General Manager to join the leadership team at the Four Points by Sheraton Tucson Airport. This role is an exciting opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for driving excellence in hotel operations. The Assistant General Manager will oversee key departments including Front Office, Housekeeping, and Accounting. This position requires a proactive individual who can inspire and lead teams to exceed customer service standards and achieve financial objectives.
The ideal candidate will demonstrate robust interpersonal skills and emotional intelligence, capable of engaging with a diverse staff and guest population effectively. Organizational excellence and the stamina to manage long working hours in a fast-paced environment are essential traits for success. The Assistant General Manager will be expected to maintain high productivity levels, optimize profit margins, and contribute to growth in Guest Satisfaction Scores (GSS). Maintaining employee morale and fostering a positive work culture will be pivotal to this role.
Additionally, this leadership position demands solid industry knowledge with a proven background in running hotel operations successfully. The successful candidate will also possess strong communication skills to facilitate seamless coordination across departments and to enhance guest and employee interactions. Technological proficiency, particularly in using computers, Excel, and various accounting software, is necessary to manage day-to-day financial and operational tasks efficiently.
This full-time position offers a competitive compensation package reflective of the extensive skills and experience required. Candidates will benefit from a generous quarterly bonus program tied to performance metrics including revenue growth and customer service excellence. The comprehensive benefits package includes medical insurance with a Health Savings Account option, dental and vision coverage, a 401(k) plan with a 4% company match, an Employee Assistance Program, cell phone allowance, and an Associate Discount Program. This package is designed to attract and retain top talent committed to contributing to the hotel's ongoing success.
Joining Four Points by Sheraton Tucson Airport as an Assistant General Manager represents a significant career advancement for hospitality leaders seeking to enhance their professional portfolio in a challenging and rewarding environment. If you are a results-oriented hotel professional who thrives on leadership, strategic planning, and operational excellence, this role offers the platform to achieve your career goals while making a meaningful impact on the hotel’s performance and guest satisfaction.
Job Requirements
- prior leadership experience in the hotel industry
- strong background in customer service, safety, and food and beverage
- ability to handle challenging situations with professionalism
- high level of technological proficiency
- availability to work long hours
- exceptional organizational and decision-making skills
- effective communication abilities
Job Qualifications
- proven experience in hotel management or similar leadership role
- strong interpersonal and communication skills
- demonstrated ability to manage multiple departments
- expertise in customer service and guest satisfaction
- proficiency with accounting software and Microsoft Excel
- knowledge of food and beverage operations
- emotional intelligence and leadership aptitude
Job Duties
- oversee daily operations of front office, housekeeping, and accounting departments
- lead and motivate staff to deliver exceptional customer service
- develop and implement strategies to meet financial goals and profit margins
- manage guest satisfaction initiatives to drive GSS growth
- maintain high standards of safety and service
- coordinate with various departments to ensure smooth operations
- handle difficult situations and resolve guest or employee issues professionally
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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