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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.00
Work Schedule
Flexible
Benefits
competitive compensation
Quarterly bonus program
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee assistance program
Cell Phone Allowance
Associate discount program
Job Description
Four Points by Sheraton Tucson Airport is a prominent hotel situated near the Tucson International Airport, known for providing a comfortable and convenient stay for business travelers and tourists alike. As part of Marriott International's collection of hotels, Four Points by Sheraton emphasizes both quality and value, ensuring guests experience hospitality with genuine care and attention to detail. The property is recognized for its welcoming atmosphere, professional service, and modern amenities, making it a preferred destination for those visiting Tucson. The hotel boasts a range of facilities including well-appointed guest rooms, meeting spaces, on-site dining options, and recreational amenities, all... Show More
Job Requirements
- prior leadership experience in the hotel industry
- strong background in customer service, safety, and food and beverage
- ability to handle challenging situations with professionalism
- high level of technological proficiency
- availability to work long hours
- exceptional organizational and decision-making skills
- effective communication abilities
Job Qualifications
- proven experience in hotel management or similar leadership role
- strong interpersonal and communication skills
- demonstrated ability to manage multiple departments
- expertise in customer service and guest satisfaction
- proficiency with accounting software and Microsoft Excel
- knowledge of food and beverage operations
- emotional intelligence and leadership aptitude
Job Duties
- oversee daily operations of front office, housekeeping, and accounting departments
- lead and motivate staff to deliver exceptional customer service
- develop and implement strategies to meet financial goals and profit margins
- manage guest satisfaction initiatives to drive GSS growth
- maintain high standards of safety and service
- coordinate with various departments to ensure smooth operations
- handle difficult situations and resolve guest or employee issues professionally
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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